Complaints by model year
Each bar is one model year. The most recent years are still collecting complaints.
NHTSA ODI complaints (public domain) · updated 23 Oct 2026
Year by year
| Model year | Complaints | Recalls |
|---|---|---|
| 2026 | 0 | 1 |
| 2025 | 0 | 2 |
| 2024 | 0 | 1 |
| 2023 | 0 | 3 |
| 2022 | 0 | 6 |
| 2021 | 0 | 8 |
| 2020 | 0 | 9 |
| 2019 | 0 | 9 |
| 2018 | 0 | 8 |
| 2017 Arrow XT | 0 | 9 |
| 2016 Arrow XT | 8 | 14 |
| 2015 Arrow XT | 0 | 14 |
| 2014 Arrow XT | 0 | 7 |
| 2013 Arrow XT | 0 | 11 |
| 2012 Arrow XT | 0 | 11 |
| 2011 Arrow XT | 0 | 12 |
| 2010 Arrow XT | 0 | 16 |
| 2009 Arrow XT | 0 | 15 |
| 2008 Arrow XT | 1 | 16 |
| 2007 Arrow XT | 0 | 13 |
| 2006 Arrow XT | 0 | 8 |
| 2005 Arrow XT | 1 | 8 |
| 2004 Arrow XT | 0 | 7 |
| 2003 Arrow XT | 0 | 6 |
| 2002 | 0 | 4 |
| 2001 | 0 | 3 |
| 2000 | 0 | 3 |
| 1999 | 0 | 2 |
| 1998 | 0 | 1 |
A model year gets its own page when it has enough data for at least three sections
Most common problems
- Unknown or other5
- Suspension2
- Tires1
- Seat belts1
- Engine and engine cooling1
NHTSA ODI complaints, all model years
Recalls
56 campaigns cover the Arrow XT; the latest 12 are below.
Pierce Manufacturing (Pierce) is recalling certain 2015-2026 Arrow XT, Enforcer, Impel, and Velocity 107’ ladder and 110’ platform aerial firetrucks equipped with a single rear axle. The firm-on-ground system light may remain illuminated after the rear stabilizer loses contact with the ground.
Pierce Manufacturing (Pierce) is recalling certain 2025 Velocity, Saber, Impel, Enforcer, and Arrow XT vehicles. The steering linkage arm bolt may come loose, resulting in the steering linkage arm detaching from the steering motor.
Pierce Manufacturing (Pierce) is recalling certain 2019-2023 Arrow XT, Enforcer, and Velocity mid-mount tower trucks equipped with an aerial platform basket. The electrical connector to the aerial turntable wiring harness may not be properly secured, which can result in connector corrosion and affect the leveling ability of the platform basket.
Pierce Manufacturing (Pierce) is recalling certain 2018-2023 Velocity, Impel, Enforcer, and Arrow XT 110-foot aerial trucks. When the aerial platform is extended to its maximum angle, the platform mounting bracket may interfere with the basket handrail hinge peg and cause the handrail to detach from the basket.
Pierce Manufacturing (Pierce) is recalling certain 2022 Saber, Enforcer, and Arrow XT fire trucks. The tie rod clamps may have been improperly heat-treated, causing them to crack and allowing the tie rods to separate.
Pierce Manufacturing (Pierce) is recalling certain 2010-2022 Pierce Velocity, Enforcer, Arrow XT, Quantum, and Dash CF fire trucks. Stokes basket mounting brackets may be insufficiently welded.
Pierce Manufacturing (Pierce) is recalling certain 2021-2022 Velocity, Impel, Enforcer, Arrow XT, Quantum, and Dash CF trucks. The steering gears may have been assembled incorrectly, which can cause the gears to fracture.
Pierce Manufacturing (Pierce) is recalling one 2021 Arrow XT firetruck equipped with a Cummins generator set. The lifting cables may be improperly crimped.
Pierce Manufacturing (Pierce) is recalling certain 2015-2021 Arrow XT, Enforcer, Quantum and Velocity fire trucks. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.
Pierce Manufacturing (Pierce) is recalling certain 2017-2021 Arrow XT, Enforcer, Impel, Quantum, Saber, and Velocity vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Pierce Manufacturing (Pierce) is recalling 2020 Arrow XT, Impel, and Enforcer vehicles equipped with battery-powered 3600 wireless remote controller units used to control the movement of electric firefighting monitors in firefighting vehicles. The monitor is used to direct the water stream and adjust the spray pattern. The wireless remote controller's sleep mode is disabled, and results in the batteries discharging faster than normal.
Pierce Manufacturing (Pierce) is recalling certain 2018-2020 Arrow XT, Dash, Enforcer, Impel, Quantum, and Velocity vehicles. Due to a problem with the joystick controller, the vehicle's aerial device may move without operator input.
NHTSA recalls