The defect
Turtle Top is recalling certain 2013-2018 Turtle Top Odyssey, VanTerra, and Terra Transit transit buses, equipped with Ricon S-Series and K-Series Titanium Wheelchair Lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle floor height.
The risk
If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
The remedy
Turtle Top will notify owners and dealers will replace the lift positioning input cam, free of charge. The recall began November 7, 2019. Owners may contact Turtle Top customer service at 1-800-296-2105.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Turtle TOP Odyssey | 2013, 2014, 2015, 2016, 2017, 2018 |
| Turtle TOP Terra Transit | 2013, 2014, 2015, 2016, 2017, 2018 |
| Turtle TOP Vanterra | 2013, 2014, 2015, 2016, 2017, 2018 |
Components: EQUIPMENT ADAPTIVE/MOBILITY
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Turtle TOP Odyssey | 2013 | 0 | 5 |
| Turtle TOP Odyssey | 2014 | 0 | 5 |
| Turtle TOP Odyssey | 2015 | 0 | 2 |
| Turtle TOP Odyssey | 2016 | 0 | 2 |
| Turtle TOP Odyssey | 2017 | 0 | 1 |
| Turtle TOP Odyssey | 2018 | 0 | 1 |
| Turtle TOP Terra Transit | 2013 | 0 | 1 |
| Turtle TOP Terra Transit | 2014 | 0 | 1 |
| Turtle TOP Terra Transit | 2015 | 0 | 1 |
| Turtle TOP Terra Transit | 2016 | 0 | 1 |
| Turtle TOP Terra Transit | 2017 | 0 | 1 |
| Turtle TOP Terra Transit | 2018 | 0 | 1 |
| Turtle TOP Vanterra | 2013 | 0 | 4 |
| Turtle TOP Vanterra | 2014 | 0 | 3 |
| Turtle TOP Vanterra | 2015 | 0 | 1 |
| Turtle TOP Vanterra | 2016 | 0 | 1 |
| Turtle TOP Vanterra | 2017 | 0 | 1 |
| Turtle TOP Vanterra | 2018 | 0 | 1 |
Other equipment adaptive/mobility recalls in 2018
15 of the 912 recall campaigns reported to NHTSA in 2018 concerned the equipment adaptive/mobility; Turtle Top filed 16 campaigns in all.
| 18V640000 18 Sept 2018 | Forest River, Inc. |
| 18V611000 11 Sept 2018 | Coach and Equipment Mfg Corp. |
| 18V584000 4 Sept 2018 | Collins Bus Corporation |
| 18V583000 31 Aug 2018 | Eldorado National-Kansas |
| 18V577000 30 Aug 2018 | Brown Industries, LLC |
| 18V573000 30 Aug 2018 | Champion Bus, Inc. |
| 18V574000 30 Aug 2018 | Corp. Micro Bird Inc. |
| 18V563000 24 Aug 2018 | Navistar, Inc. |
NHTSA recalls (public domain) · all recalls of 2018