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CarsLore / US recalls / 2018 / 18V838000

Recall 18V838000

Air bags · Mercedes-Benz USA, LLC.

27 Nov 2018reported to NHTSA
104,663vehicles potentially affected
12models · 16 model years
Noneowner advisory

The defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 C300 Cabriolet, C300 Coupe, C300 4Matic Cabriolet, C300, C300 4Matic Coupe, C300 4Matic, C43 AMG Cabriolet, C43 AMG Coupe, C63 S AMG Cabriolet, C350e Plug-In Hybrid, C63 AMG Cabriolet, C63 AMG Coupe, C63 S AMG Coupe, C63 AMG, C63 S AMG, 2018-2019 GLC300 4Matic Coupe, GLC300, GLC63 AMG Coupe, GLC300 4Matic, GLC350e Plug-In Hybrid, GLC43 AMG Coupe, GLC43 AMG, GLC63 S AMG Coupe, and GLC63 AMG vehicles equipped with Audio 20 head units and automatic child seat recognition. The status of the passenger side air bag may not display correctly.

The risk

If the passenger air bag is incorrectly displayed as 'ON' when it is not, a front seat passenger may be unaware that the air bag will not deploy in the event of a crash, increasing their risk of injury.

The remedy

MBUSA will notify owners, and dealers will update the audio head unit software, free of charge. The recall began January 3, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018120009.

NHTSA's own wording · initiated by MFR

Vehicles covered

ModelModel years
Mercedes-Benz AMG C432018
Mercedes-Benz AMG C632018
Mercedes-Benz AMG C63S2018
Mercedes-Benz AMG GLC432018, 2019
Mercedes-Benz AMG GLC632018, 2019
Mercedes-Benz AMG GLC63S2018, 2019
Mercedes-Benz C 3002018
Mercedes-Benz C 300 4MATIC2018
Mercedes-Benz C 350 E2018
Mercedes-Benz GLC 3002018, 2019
Mercedes-Benz GLC 350 E2018
Mercedes-Benz GLC350E2019

Components: AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

Model years in this recall

NHTSA complaints and the number of recall campaigns for each model year this recall covers.

ModelYearComplaintsRecallsComplaints about air bags
Mercedes-Benz AMG C4320181311—
Mercedes-Benz AMG C632018210—
Mercedes-Benz AMG C63S201817—
Mercedes-Benz AMG GLC4320186101
Mercedes-Benz AMG GLC43201968—
Mercedes-Benz AMG GLC63201817—
Mercedes-Benz AMG GLC63201938—
Mercedes-Benz AMG GLC63S201803—
Mercedes-Benz AMG GLC63S201904—
Mercedes-Benz C 300201899184
Mercedes-Benz C 300 4MATIC20181231
Mercedes-Benz C 350 E201825—
Mercedes-Benz GLC 300201887126
Mercedes-Benz GLC 300201947122
Mercedes-Benz GLC 350 E201827—
Mercedes-Benz GLC350E201985—

Other air bags recalls in 2018

85 of the 912 recall campaigns reported to NHTSA in 2018 concerned the air bags; Mercedes-Benz USA, LLC. filed 199 campaigns in all.

18V912000
19 Dec 2018
Mercedes-Benz USA, LLC.13
18V905000
19 Dec 2018
Mercedes-Benz USA, LLC.809
18V887000
13 Dec 2018
Toyota Motor Engineering & Manufacturing89,740
18V883000
12 Dec 2018
Toyota Motor Engineering & Manufacturing168,993
18V868000
6 Dec 2018
General Motors LLC154
18V836000
27 Nov 2018
Volkswagen Group of America, Inc.12
18V806000
14 Nov 2018
Ford Motor Company268
18V776000
1 Nov 2018
Toyota Motor Engineering & Manufacturing16,992

NHTSA recalls (public domain) · all recalls of 2018