The defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Q7, Q8, S5 Cabriolet, and S5 Sportback vehicles. The front shock absorber forks may develop cracks allowing the shock absorbers to loosen.
The risk
Loose shock absorbers may impair vehicle steering, increasing the risk of crash.
The remedy
Audi has notified owners, and dealers will replace the shock absorber forks, free of charge. The recall began March 18, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 40O4.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Audi Q7 | 2019 |
| Audi Q8 | 2019 |
| Audi S5 | 2019 |
| Audi S5 Cabriolet | 2019 |
Components: SUSPENSION:FRONT:SHOCK ABSORBER
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Audi Q7 | 2019 | 63 | 4 |
| Audi Q8 | 2019 | 110 | 5 |
| Audi S5 | 2019 | 6 | 4 |
| Audi S5 Cabriolet | 2019 | 0 | 1 |
Other suspension recalls in 2019
39 of the 880 recall campaigns reported to NHTSA in 2019 concerned the suspension; Volkswagen Group of America, Inc. filed 321 campaigns in all.
| 19V924000 27 Dec 2019 | Motor Coach Industries |
| 19V897000 17 Dec 2019 | Oliver Travel Trailers, INC. |
| 19V894000 16 Dec 2019 | Maintainer Corporation of Iowa, Inc. |
| 19V773000 28 Oct 2019 | Ford Motor Company |
| 19V747000 18 Oct 2019 | Forest River, Inc. |
| 19V751000 18 Oct 2019 | Vac-Tron Equipment, LLC |
| 19V740000 17 Oct 2019 | Voyager Industries, Inc |
| 19V727000 11 Oct 2019 | Forest River, Inc. |
NHTSA recalls (public domain) · all recalls of 2019