The defect
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
The risk
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
The remedy
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Ford Explorer | 2011, 2012, 2013, 2014, 2015, 2016, 2017 |
Components: SUSPENSION:REAR
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Ford Explorer | 2011 | 1,197 | 6 |
| Ford Explorer | 2012 | 829 | 5 |
| Ford Explorer | 2013 | 2,237 | 11 |
| Ford Explorer | 2014 | 1,684 | 6 |
| Ford Explorer | 2015 | 1,810 | 8 |
| Ford Explorer | 2016 | 2,462 | 14 |
| Ford Explorer | 2017 | 1,703 | 13 |
Other suspension recalls in 2019
39 of the 880 recall campaigns reported to NHTSA in 2019 concerned the suspension; Ford Motor Company filed 737 campaigns in all.
| 19V924000 27 Dec 2019 | Motor Coach Industries |
| 19V897000 17 Dec 2019 | Oliver Travel Trailers, INC. |
| 19V894000 16 Dec 2019 | Maintainer Corporation of Iowa, Inc. |
| 19V773000 28 Oct 2019 | Ford Motor Company |
| 19V747000 18 Oct 2019 | Forest River, Inc. |
| 19V751000 18 Oct 2019 | Vac-Tron Equipment, LLC |
| 19V740000 17 Oct 2019 | Voyager Industries, Inc |
| 19V727000 11 Oct 2019 | Forest River, Inc. |
NHTSA recalls (public domain) · all recalls of 2019