The defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350 4Matic and GLE450 4Matic vehicles. In the event of a crash while the temperature in the passenger cabin is very high, the passenger frontal air bag deployment may be delayed or may not completely deploy.
The risk
An air bag that does not deploy as intended can increase the risk of injury in the event of a crash.
The remedy
MBUSA has notified dealers. All affected vehicles are still within the manufacturer's control. Dealers will replace the passenger air bag module, free of charge. The recall began August 14, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019070011.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Mercedes-Benz GLE 350 | 2020 |
| Mercedes-Benz GLE 450 | 2020 |
Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Mercedes-Benz GLE 350 | 2020 | 91 | 27 |
| Mercedes-Benz GLE 450 | 2020 | 26 | 32 |
Other air bags recalls in 2019
76 of the 880 recall campaigns reported to NHTSA in 2019 concerned the air bags; Mercedes-Benz USA, LLC. filed 199 campaigns in all.
| 19V910000 19 Dec 2019 | Subaru of America, Inc. |
| 19V892000 16 Dec 2019 | Mercedes-Benz USA, LLC. |
| 19V885000 12 Dec 2019 | Chrysler (FCA US LLC) |
| 19V868000 6 Dec 2019 | Mercedes-Benz USA, LLC. |
| 19V862000 4 Dec 2019 | Volkswagen Group of America, Inc. |
| 19V852000 26 Nov 2019 | BMW of North America, LLC |
| 19V853000 26 Nov 2019 | BMW of North America, LLC |
| 19V851000 26 Nov 2019 | BMW of North America, LLC |
NHTSA recalls (public domain) · all recalls of 2019