The defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE350 4MATIC, GLS450 4MATIC, and GLE450 4MATIC vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain from the air conditioner into the passenger compartment.
The risk
If a significant volume of water enters the driver and passenger side foot wells, it might cause corrosion and/or short circuits to the electrical components in the area, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled; the vehicle may not be able to be unlocked and/or started; and the engine limp-home mode might be activated during driving. These features increase the risk of an injury or crash.
The remedy
MBUSA will notify owners, and dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge. The recall began September 6, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080005.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Mercedes-Benz GLE 350 | 2020 |
| Mercedes-Benz GLE 450 | 2020 |
| Mercedes-Benz GLS 450 | 2020 |
Components: EQUIPMENT:APPLIANCE:AIR CONDITIONER
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Mercedes-Benz GLE 350 | 2020 | 91 | 27 |
| Mercedes-Benz GLE 450 | 2020 | 26 | 32 |
| Mercedes-Benz GLS 450 | 2020 | 35 | 20 |
Other equipment recalls in 2019
121 of the 880 recall campaigns reported to NHTSA in 2019 concerned the equipment; Mercedes-Benz USA, LLC. filed 199 campaigns in all.
| 19V920000 23 Dec 2019 | Riverside RV |
| 19V916000 23 Dec 2019 | Daimler Trucks North America LLC |
| 19V921000 23 Dec 2019 | Aluminum Trailer Company |
| 19V914000 20 Dec 2019 | Mercedes-Benz USA, LLC. |
| 19V908000 19 Dec 2019 | Daimler Vans USA, LLC |
| 19V902000 18 Dec 2019 | Forest River, Inc. |
| 19V906000 18 Dec 2019 | Airstream, Inc. |
| 19V884000 11 Dec 2019 | Triple E Recreational Vehicles |
NHTSA recalls (public domain) · all recalls of 2019