The defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 GLC300 and GLC300 4MATIC vehicles. The electrical connection between the power steering electric motor and the control unit may fail, resulting in the loss of electric power steering assist.
The risk
A loss of power steering assist would require a greater steering effort to control the vehicle, increasing the risk of a crash.
The remedy
MBUSA will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall began December 20, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019110014.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Mercedes-Benz GLC 300 | 2019 |
Components: STEERING:ELECTRIC POWER ASSIST SYSTEM
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Mercedes-Benz GLC 300 | 2019 | 47 | 12 |
Other steering recalls in 2019
36 of the 880 recall campaigns reported to NHTSA in 2019 concerned the steering; Mercedes-Benz USA, LLC. filed 199 campaigns in all.
| 19V917000 20 Dec 2019 | PACCAR Incorporated |
| 19V896000 16 Dec 2019 | Mack Trucks, Inc. |
| 19V863000 4 Dec 2019 | Bentley Motors, Inc. |
| 19V812000 14 Nov 2019 | Chrysler (FCA US LLC) |
| 19V801000 7 Nov 2019 | General Motors LLC |
| 19V769000 25 Oct 2019 | Daimler Trucks North America LLC |
| 19V756000 24 Oct 2019 | Volvo Trucks North America |
| 19V738000 16 Oct 2019 | BMW of North America, LLC |
NHTSA recalls (public domain) · all recalls of 2019