The defect
Daimler Trucks North America LLC (DTNA) is recalling certain 2020 Western Star 4700 vehicles. The steering shaft may have been improperly installed, potentially causing a loss of connection between the steering wheel and front axle wheels.
The risk
This loss of connection would result in a loss of steering control, increasing the risk of a crash.
The remedy
DTNA will notify owners and dealers will inspect the vehicles, correcting the steering shaft installation, as necessary, free of charge. The recall began November 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-835.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Western Star 4700 | 2020 |
Components: STEERING
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Western Star 4700 | 2020 | 2 | 12 |
Other steering recalls in 2019
36 of the 880 recall campaigns reported to NHTSA in 2019 concerned the steering; Daimler Trucks North America LLC filed 213 campaigns in all.
| 19V917000 20 Dec 2019 | PACCAR Incorporated |
| 19V896000 16 Dec 2019 | Mack Trucks, Inc. |
| 19V863000 4 Dec 2019 | Bentley Motors, Inc. |
| 19V822000 18 Nov 2019 | Mercedes-Benz USA, LLC. |
| 19V812000 14 Nov 2019 | Chrysler (FCA US LLC) |
| 19V801000 7 Nov 2019 | General Motors LLC |
| 19V756000 24 Oct 2019 | Volvo Trucks North America |
| 19V738000 16 Oct 2019 | BMW of North America, LLC |
NHTSA recalls (public domain) · all recalls of 2019