The defect
Jayco, Inc. (Jayco) is recalling certain 2019-2020 White Hawk (144) travel trailers, model 24MBH. The rear emergency escape window can not fully open due to the placement of exterior ladder.
The risk
In the event of an emergency, occupants may not be able to exit through the escape window, increasing risk of injury.
The remedy
Jayco will notify owners, and dealers will remove and relocate the existing ladder to prevent interference with the emergency escape safety window, free of charge. The recall began December 20, 2019. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901503.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Jayco Travel Trailer White Hawk | 2019, 2020 |
Components: STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Jayco Travel Trailer White Hawk | 2019 | 4 | 7 |
| Jayco Travel Trailer White Hawk | 2020 | 6 | 4 |
Other structure recalls in 2019
58 of the 880 recall campaigns reported to NHTSA in 2019 concerned the structure; Jayco, Inc. filed 204 campaigns in all.
| 19V870000 9 Dec 2019 | ARBOC Specialty Vehicles, LLC |
| 19V865000 5 Dec 2019 | Honda (American Honda Motor Co.) |
| 19V842000 22 Nov 2019 | Transportation Collaborative, Inc. |
| 19V840000 21 Nov 2019 | Jaguar Land Rover North America, LLC |
| 19V836000 20 Nov 2019 | Temsa |
| 19V825000 18 Nov 2019 | Ducati North America |
| 19V824000 18 Nov 2019 | Forest River, Inc. |
| 19V820000 18 Nov 2019 | Mercedes-Benz USA, LLC. |
NHTSA recalls (public domain) · all recalls of 2019