The defect
Forest River, Inc. (Forest River) is recalling certain 2018-2019 Glaval Bus Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan, Titan II Low Floor, and Universal shuttle buses equipped with Safe Fleet Prolo Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
The risk
If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
The remedy
Forest River will notify owners, and dealers will replace the hatch, free of charge. The recall began December 10, 2019. Owners may contact Forest River customer service at 1-800-748-3440. Forest River's number for this recall is 05-1115.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Glaval Bus Apollo | 2018, 2019 |
| Glaval Bus Commute | 2018, 2019 |
| Glaval Bus Concorde II | 2018, 2019 |
| Glaval Bus Entourage | 2018, 2019 |
| Glaval Bus Legacy | 2018, 2019 |
| Glaval Bus Primetime | 2018, 2019 |
| Glaval Bus Titan | 2018, 2019 |
| Glaval Bus Titan II LOW Floor | 2018, 2019 |
| Glaval Bus Universal | 2018, 2019 |
Components: STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Glaval Bus Apollo | 2018 | 0 | 5 |
| Glaval Bus Apollo | 2019 | 0 | 1 |
| Glaval Bus Commute | 2018 | 0 | 6 |
| Glaval Bus Commute | 2019 | 0 | 2 |
| Glaval Bus Concorde II | 2018 | 0 | 6 |
| Glaval Bus Concorde II | 2019 | 0 | 2 |
| Glaval Bus Entourage | 2018 | 0 | 5 |
| Glaval Bus Entourage | 2019 | 0 | 3 |
| Glaval Bus Legacy | 2018 | 0 | 6 |
| Glaval Bus Legacy | 2019 | 0 | 3 |
| Glaval Bus Primetime | 2018 | 0 | 5 |
| Glaval Bus Primetime | 2019 | 0 | 2 |
| Glaval Bus Titan | 2018 | 0 | 2 |
| Glaval Bus Titan | 2019 | 0 | 1 |
| Glaval Bus Titan II LOW Floor | 2018 | 0 | 4 |
| Glaval Bus Titan II LOW Floor | 2019 | 0 | 1 |
| Glaval Bus Universal | 2018 | 0 | 5 |
| Glaval Bus Universal | 2019 | 0 | 3 |
Other structure recalls in 2019
58 of the 880 recall campaigns reported to NHTSA in 2019 concerned the structure; Forest River, Inc. filed 592 campaigns in all.
| 19V873000 10 Dec 2019 | Jayco, Inc. |
| 19V870000 9 Dec 2019 | ARBOC Specialty Vehicles, LLC |
| 19V865000 5 Dec 2019 | Honda (American Honda Motor Co.) |
| 19V842000 22 Nov 2019 | Transportation Collaborative, Inc. |
| 19V840000 21 Nov 2019 | Jaguar Land Rover North America, LLC |
| 19V836000 20 Nov 2019 | Temsa |
| 19V825000 18 Nov 2019 | Ducati North America |
| 19V820000 18 Nov 2019 | Mercedes-Benz USA, LLC. |
NHTSA recalls (public domain) · all recalls of 2019