The defect
Rosenbauer America (Rosenbauer) is recalling certain 2014-2019 Emergency Response Commander vehicles equipped with Reyco front suspensions. The front shocks may separate from their upper mount on the front suspension. The loose shock may contact and damage the steering gear housing, possibly causing a steering fluid leak and a loss of power steering assist.
The risk
A loss of hydraulic steering assist can increase the risk of a crash.
The remedy
Rosenbauer will notify owners, and Reyco dealers will install a new bolt, nut, hardened washer, and shim, free of charge. The recall began February 6, 2020. Owners may contact Reyco customer service at 1-765-543-5815 or Rosenbauer customer service at 1-877-543-5591.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Rosenbauer Commander | 2014, 2015, 2016, 2017, 2018, 2019 |
Components: STEERING | SUSPENSION:FRONT
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Rosenbauer Commander | 2014 | 0 | 6 |
| Rosenbauer Commander | 2015 | 0 | 7 |
| Rosenbauer Commander | 2016 | 0 | 6 |
| Rosenbauer Commander | 2017 | 0 | 6 |
| Rosenbauer Commander | 2018 | 1 | 7 |
| Rosenbauer Commander | 2019 | 0 | 8 |
Other suspension recalls in 2020
27 of the 782 recall campaigns reported to NHTSA in 2020 concerned the suspension; Rosenbauer America filed 19 campaigns in all.
| 20V764000 21 Dec 2020 | General Motors, LLC |
| 20V758000 8 Dec 2020 | McNeilus Truck & Manufacturing, Inc. |
| 20V709000 17 Nov 2020 | Tesla, Inc. |
| 20V708000 17 Nov 2020 | Altec Industries Inc. |
| 20V695000 10 Nov 2020 | Winnebago Towable |
| 20V689000 6 Nov 2020 | Autocar, LLC |
| 20V678000 4 Nov 2020 | BMW of North America, LLC |
| 20V665000 29 Oct 2020 | Jayco, Inc. |
NHTSA recalls (public domain) · all recalls of 2020