The defect
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
The risk
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
The remedy
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Ford Flex | 2013, 2014, 2015, 2016, 2017, 2018 |
| Ford Taurus | 2013, 2014, 2015, 2016, 2017, 2018 |
| Lincoln MKT | 2013, 2014, 2015, 2016, 2017, 2018 |
Components: SUSPENSION:REAR
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Ford Flex | 2013 | 580 | 6 |
| Ford Flex | 2014 | 249 | 4 |
| Ford Flex | 2015 | 114 | 4 |
| Ford Flex | 2016 | 101 | 3 |
| Ford Flex | 2017 | 42 | 4 |
| Ford Flex | 2018 | 68 | 3 |
| Ford Taurus | 2013 | 585 | 9 |
| Ford Taurus | 2014 | 229 | 5 |
| Ford Taurus | 2015 | 280 | 6 |
| Ford Taurus | 2016 | 85 | 4 |
| Ford Taurus | 2017 | 44 | 4 |
| Ford Taurus | 2018 | 52 | 4 |
| Lincoln MKT | 2013 | 70 | 7 |
| Lincoln MKT | 2014 | 54 | 4 |
| Lincoln MKT | 2015 | 24 | 6 |
| Lincoln MKT | 2016 | 9 | 3 |
| Lincoln MKT | 2017 | 4 | 3 |
| Lincoln MKT | 2018 | 7 | 2 |
Other suspension recalls in 2020
27 of the 782 recall campaigns reported to NHTSA in 2020 concerned the suspension; Ford Motor Company filed 737 campaigns in all.
| 20V764000 21 Dec 2020 | General Motors, LLC |
| 20V758000 8 Dec 2020 | McNeilus Truck & Manufacturing, Inc. |
| 20V709000 17 Nov 2020 | Tesla, Inc. |
| 20V708000 17 Nov 2020 | Altec Industries Inc. |
| 20V695000 10 Nov 2020 | Winnebago Towable |
| 20V689000 6 Nov 2020 | Autocar, LLC |
| 20V678000 4 Nov 2020 | BMW of North America, LLC |
| 20V665000 29 Oct 2020 | Jayco, Inc. |
NHTSA recalls (public domain) · all recalls of 2020