The defect
Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
The risk
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
The remedy
Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 28, 2025.
NHTSA's own wording · initiated by ODI
Vehicles covered
| Model | Model years |
|---|---|
| Ford Flex | 2017, 2018, 2019 |
Components: STRUCTURE:BODY
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Ford Flex | 2017 | 42 | 4 |
| Ford Flex | 2018 | 68 | 3 |
| Ford Flex | 2019 | 256 | 4 |
Other structure recalls in 2025
86 of the 891 recall campaigns reported to NHTSA in 2025 concerned the structure; Ford Motor Company filed 737 campaigns in all.
| 25V907000 23 Dec 2025 | KTM North America, Inc. |
| 25V884000 18 Dec 2025 | Ford Motor Company |
| 25V889000 18 Dec 2025 | Subaru of America, Inc. |
| 25V868000 15 Dec 2025 | Gillig, LLC |
| 25V848000 9 Dec 2025 | Great Dane Trailers |
| 25V844000 9 Dec 2025 | Keystone RV Company |
| 25V827000 1 Dec 2025 | Ford Motor Company |
| 25V829000 1 Dec 2025 | Ford Motor Company |
NHTSA recalls (public domain) · all recalls of 2025