The defect
General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles previously recalled under 20V-142. Some of the vehicles in 20V-324 were not part of Recall 20V-142 but received defect parts during another service (typically during collision repair). The hood-latch striker wires on replacement hoods installed for Safety Recall 20V-142 may not have been heat-treated properly, possibly causing them to fracture.
The risk
If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.
The remedy
GM will notify owners, and dealers will replace the hood assembly, free of charge. For hoods sold over the counter, dealers will contact customers with instructions for hood replacement. The recall began July 7, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N202306490.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Chevrolet Silverado 2500 | 2020 |
| Chevrolet Silverado 3500 | 2020 |
| GMC Sierra 2500 | 2020 |
| GMC Sierra 3500 | 2020 |
Components: LATCHES/LOCKS/LINKAGES:HOOD:LATCH | STRUCTURE:BODY:HOOD
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Chevrolet Silverado 2500 | 2020 | 108 | 10 |
| Chevrolet Silverado 3500 | 2020 | 42 | 8 |
| GMC Sierra 2500 | 2020 | 78 | 9 |
| GMC Sierra 3500 | 2020 | 51 | 8 |
Other latches/locks/linkages recalls in 2020
12 of the 782 recall campaigns reported to NHTSA in 2020 concerned the latches/locks/linkages; General Motors LLC filed 272 campaigns in all.
| 20V616000 6 Oct 2020 | REV Ambulance Group Orlando, INC. |
| 20V608000 2 Oct 2020 | Mercedes-Benz USA, LLC. |
| 20V437000 28 Jul 2020 | Honda (American Honda Motor Co.) |
| 20V387000 2 Jul 2020 | Jaguar Land Rover North America, LLC |
| 20V331000 8 Jun 2020 | Ford Motor Company |
| 20V325000 4 Jun 2020 | Jaguar Land Rover North America, LLC |
| 20V315000 28 May 2020 | Nissan North America, Inc. |
| 20V247000 1 May 2020 | Mercedes-Benz USA, LLC. |
NHTSA recalls (public domain) · all recalls of 2020