Complaints by model year
Each bar is one model year. Highlighted: 2020. The most recent years are still collecting complaints.
NHTSA ODI complaints (public domain) · updated 23 Oct 2026
Year by year
| Model year | Complaints | Recalls |
|---|---|---|
| 2026 | 5 | 2 |
| 2025 Sierra 3500 | 17 | 1 |
| 2024 Sierra 3500 | 50 | 3 |
| 2023 Sierra 3500 | 28 | 1 |
| 2022 Sierra 3500 | 32 | 3 |
| 2021 Sierra 3500 | 20 | 5 |
| 2020 Sierra 3500Most complaints | 51 | 8 |
| 2019 Sierra 3500 | 13 | 7 |
| 2018 Sierra 3500 | 14 | 6 |
| 2017 Sierra 3500 | 13 | 7 |
| 2016 Sierra 3500 | 19 | 7 |
| 2015 Sierra 3500 | 31 | 7 |
| 2014 Sierra 3500 | 7 | 3 |
| 2013 Sierra 3500 | 14 | 4 |
| 2012 Sierra 3500 | 9 | 4 |
| 2011 Sierra 3500 | 20 | 5 |
| 2010 Sierra 3500 | 2 | 5 |
| 2009 Sierra 3500 | 5 | 5 |
| 2008 Sierra 3500 | 25 | 3 |
| 2007 Sierra 3500 | 16 | 3 |
| 2006 | 11 | 0 |
| 2005 | 24 | 0 |
| 2004 | 24 | 0 |
| 2003 | 7 | 0 |
| 2002 Sierra 3500 | 20 | 2 |
| 2001 Sierra 3500 | 36 | 2 |
| 2000 Sierra 3500 | 26 | 2 |
| 1999 Sierra 3500 | 19 | 1 |
| 1998 Sierra 3500 | 12 | 2 |
| 1997 Sierra 3500 | 10 | 1 |
| 1996 | 1 | 0 |
| 1995 | 0 | 0 |
| 1994 | 0 | 0 |
A model year gets its own page when it has enough data for at least three sections
Most common problems
- Power train93
- Service brakes85
- Electrical system84
- Service brakes, hydraulic59
- Air bags56
- Engine53
- Steering42
- Unknown or other41
NHTSA ODI complaints, all model years
Crash-test ratings by year
NHTSA 5-star results for 9 model-year variants; not yet fully rated. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Year | Variant | Overall | Rollover risk |
|---|---|---|---|
| 2019 | 2019 GMC Sierra 3500 PU/CC 4WD | — | 0.0 % |
| 2018 | 2018 GMC Sierra 3500 PU/CC 4WD | — | 0.0 % |
| 2017 | 2017 GMC Sierra 3500 PU/CC 4WD | — | 0.0 % |
| 2016 | 2016 GMC Sierra 3500 PU/CC 4WD | — | 0.0 % |
| 2015 | 2015 GMC Sierra 3500 PU/CC 4WD | — | 0.0 % |
| 2014 | 2014 GMC Sierra 3500 PU/CC 4WD | — | 0.0 % |
| 2013 | 2013 GMC Sierra 3500 PU/CC 4WD | — | 0.0 % |
| 2012 | 2012 GMC Sierra 3500 PU/CC 4WD | — | 0.0 % |
| 2011 | 2011 GMC Sierra 3500 PU/CC 4WD | — | 0.0 % |
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
EU safety alerts
Safety Gate, the European Union's rapid alert system, names the Sierra 3500 in 1 alert. European versions can differ from the North American car.
Due to a manufacturing defect of the head protection airbags, the gas generator cover(s) may detach, allowing compressed gas to escape and the cover(s) to be catapulted into the vehicle, creating a risk of injury to the occupants. The product does not comply w…
Safety Gate (European Commission) · CC0
Recalls
45 campaigns cover the Sierra 3500; the latest 12 are below.
General Motors, LLC (GM) is recalling certain 2016 Chevrolet Silverado 2500/3500, GMC Sierra 2500/3500 vehicles, and 2016-2017 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The left-side or right-side roof rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2019 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500, and Sierra 3500 vehicles. The left-side or right-side roof rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2019 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500, and Sierra 3500 Crew Cab vehicles. The left or right-side roof rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
General Motors, LLC (GM) is recalling certain 2025-2026 Chevrolet Silverado 3500, and GMC Sierra 3500 vehicles with gasoline engines and dual fuel tanks (RPOs L8T and N2N). The rear fuel pump may not transfer adequate fuel to the front tank, causing an engine stall.
General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cadillac OPTIQ, Chevrolet Colorado, Equinox EV, GMC Canyon, 2026 Buick Enclave, Envision, Cadillac CT5, Escalade, Escalade ESV, Escalade IQ, Escalade IQL, LYRIQ, VISTIQ, Chevrolet Blazer EV, Corvette Convertible, Corvette Coupe, Corvette Convertible E-Ray, Equinox, Silverado 1500, 2500, 3500, Silverado EV, Suburban 1500, Tahoe, Traverse, GMC Acadia, Hummer EV Pickup, Hummer EV SUV, Sierra 1500, 2500, 3500, Sierra EV, Terrain, Yukon, and Yukon XL vehicles. The radio may not have been set to the correct status to download the electronic owner's manual during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, “Occupant Protection.”
General Motors, LLC is recalling certain 2020 Chevrolet Silverado 2500, 3500, GMC Sierra 2500, 3500, and 2020-2022 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles that may have been repaired incorrectly under recall 24V797. The transmission control valve may fail and cause the rear wheels to lock up.
General Motors (GM) is recalling certain 2018 GMC Sierra 1500, 2019 Sierra 2500, 3500, Chevrolet Silverado 3500, and Chevrolet Silverado 2500 and 2018 Chevrolet Silverado 1500 Crew Cab vehicles. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2018-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 Crew Cab trucks. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
NHTSA recalls