The defect
Ford Motor Company (Ford) is recalling certain 2020 Ford Expedition and Lincoln Navigator vehicles. The attachment bracket for the driver's side second-row seat headrest may not have been sufficiently welded to the seat frame. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
The risk
An improperly welded headrest bracket may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
The remedy
Ford will notify owners, and dealers will inspect the seat structure and replace it as needed, free of charge. This recall began July 8, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C12.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Ford Expedition | 2020 |
| Lincoln Navigator | 2020 |
Components: SEATS:MID/REAR ASSEMBLY
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Ford Expedition | 2020 | 425 | 18 |
| Lincoln Navigator | 2020 | 32 | 13 |
Other seats recalls in 2020
20 of the 782 recall campaigns reported to NHTSA in 2020 concerned the seats; Ford Motor Company filed 737 campaigns in all.
| 20V794000 17 Dec 2020 | Jaguar Land Rover North America, LLC |
| 20V735000 25 Nov 2020 | General Motors LLC |
| 20V673000 30 Oct 2020 | Mercedes-Benz USA, LLC. |
| 20V644000 19 Oct 2020 | Volkswagen Group of America, Inc. |
| 20V633000 14 Oct 2020 | Toyota Motor Engineering & Manufacturing |
| 20V558000 14 Sept 2020 | Mercedes-Benz USA, LLC. |
| 20V537000 3 Sept 2020 | General Motors LLC |
| 20V505000 26 Aug 2020 | Volkswagen Group of America, Inc. |
NHTSA recalls (public domain) · all recalls of 2020