The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander and Highlander hybrid vehicles. Incorrect seat trim covers on one or both of the front seats can prevent the seat-mounted side air bag from deploying properly.
The risk
Improper deployment of the seat-mounted side air bag increases the risk of injury in the event of a crash.
The remedy
Toyota will notify owners, and dealers will inspect the front seats and replace the seat trim covers as necessary, free of charge. The recall began December 11, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB14 / 20TA14.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Toyota Highlander | 2020 |
| Toyota Highlander Hybrid | 2020 |
Components: AIR BAGS | SEATS
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Toyota Highlander | 2020 | 321 | 4 |
| Toyota Highlander Hybrid | 2020 | 9 | 4 |
Other seats recalls in 2020
20 of the 782 recall campaigns reported to NHTSA in 2020 concerned the seats; Toyota Motor Engineering & Manufacturing filed 245 campaigns in all.
| 20V794000 17 Dec 2020 | Jaguar Land Rover North America, LLC |
| 20V735000 25 Nov 2020 | General Motors LLC |
| 20V673000 30 Oct 2020 | Mercedes-Benz USA, LLC. |
| 20V644000 19 Oct 2020 | Volkswagen Group of America, Inc. |
| 20V558000 14 Sept 2020 | Mercedes-Benz USA, LLC. |
| 20V537000 3 Sept 2020 | General Motors LLC |
| 20V505000 26 Aug 2020 | Volkswagen Group of America, Inc. |
| 20V477000 14 Aug 2020 | Forest River, Inc. |
NHTSA recalls (public domain) · all recalls of 2020