The defect
Newmar Corporation (Newmar) is recalling certain 2018-2019 Essex and New Aire, 2019 Dutch Star, London Aire, Mountain Aire, and Ventana motorhomes. The instrument panel brightness cannot be adjusted, possibly causing glare when driving at night. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
The risk
Glare can reduce the driver's visibility of the road, increasing the risk of a crash.
The remedy
Newmar will notify owner, and dealers will update the software and processor, as necessary, free of charge. The recall began October 21, 2020. Owners may contact Newmar customer service at 1-800-731-8300.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Newmar Dutch Star | 2019 |
| Newmar Essex | 2018, 2019 |
| Newmar London Aire | 2019 |
| Newmar Mountain Aire | 2019 |
| Newmar NEW Aire | 2018, 2019 |
| Newmar Ventana | 2019 |
Components: ELECTRICAL SYSTEM:SOFTWARE
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Newmar Dutch Star | 2019 | 23 | 11 |
| Newmar Essex | 2018 | 0 | 17 |
| Newmar Essex | 2019 | 1 | 14 |
| Newmar London Aire | 2019 | 5 | 11 |
| Newmar Mountain Aire | 2019 | 4 | 15 |
| Newmar NEW Aire | 2018 | 8 | 10 |
| Newmar NEW Aire | 2019 | 5 | 8 |
| Newmar Ventana | 2019 | 2 | 14 |
Other electrical system recalls in 2020
105 of the 782 recall campaigns reported to NHTSA in 2020 concerned the electrical system; Newmar Corporation filed 120 campaigns in all.
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| 20V801000 18 Dec 2020 | Keystone RV Company |
| 20V790000 17 Dec 2020 | General Motors, LLC |
| 20V798000 17 Dec 2020 | Honda (American Honda Motor Co.) |
| 20V779000 15 Dec 2020 | Rosenbauer America |
| 20V783000 15 Dec 2020 | Halcore Group, Inc. |
| 20V781000 15 Dec 2020 | Ducati North America |
NHTSA recalls (public domain) · all recalls of 2020