The defect
Halcore Group, Inc. (Halcore) is recalling certain 2020-2021 American Emergency Vehicle Traumahawk Type I Ram 4500, 2020 American Emergency Vehicle Type I Ford F-450 and Ford F-550, and 2021 American Emergency Vehicle Medium Duty Ambulance Freightliner M2 vehicles, equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.
The risk
If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.
The remedy
Halcore will notify owners, and dealers will provide updated replacement Vista IV units, free of charge. The recall began January 11, 2021. Owners may contact Halcore customer service at 1-800-447-0343. Halcore's number for this recall is 20E-078.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| AEV Freightliner M2 Ambulance | 2021 |
| AEV Traumahawk | 2020, 2021 |
| AEV Type 1 F-Series Ambulance | 2020 |
Components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| AEV Freightliner M2 Ambulance | 2021 | 0 | 1 |
| AEV Traumahawk | 2020 | 0 | 2 |
| AEV Traumahawk | 2021 | 0 | 1 |
| AEV Type 1 F-Series Ambulance | 2020 | 0 | 1 |
Other electrical system recalls in 2020
105 of the 782 recall campaigns reported to NHTSA in 2020 concerned the electrical system; Halcore Group, Inc. filed 29 campaigns in all.
| 20V812000 28 Dec 2020 | Marion Body Works Inc. |
| 20V805000 21 Dec 2020 | SVI Trucks |
| 20V801000 18 Dec 2020 | Keystone RV Company |
| 20V790000 17 Dec 2020 | General Motors, LLC |
| 20V798000 17 Dec 2020 | Honda (American Honda Motor Co.) |
| 20V779000 15 Dec 2020 | Rosenbauer America |
| 20V781000 15 Dec 2020 | Ducati North America |
| 20V776000 11 Dec 2020 | Mercedes-Benz USA, LLC |
NHTSA recalls (public domain) · all recalls of 2020