The defect
Newmar Corporation (Newmar) is recalling certain 2019-2020 Bay Star and Ventana, 2019 Ventana LE, 2020 Canyon Star, Dutch Star, Kountry Star and Super Star and 2021 Bay Star Sport motorhomes equipped with Dometic 3 burner cooking stoves. The stove's saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
The risk
A gas leak can increase the risk of a fire.
The remedy
Newmar will notify owners, and dealers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. The recall began January 18, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 20E 071.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Newmar BAY Star | 2019, 2020 |
| Newmar BAY Star Sport | 2021 |
| Newmar Canyon Star | 2020 |
| Newmar Dutch Star | 2020 |
| Newmar Kountry Star | 2020 |
| Newmar Super Star | 2020 |
| Newmar Ventana | 2019, 2020 |
| Newmar Ventana LE | 2019 |
Components: EQUIPMENT:APPLIANCE:OVEN/STOVE/COOKTOP
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Newmar BAY Star | 2019 | 2 | 6 |
| Newmar BAY Star | 2020 | 3 | 5 |
| Newmar BAY Star Sport | 2021 | 5 | 5 |
| Newmar Canyon Star | 2020 | 0 | 3 |
| Newmar Dutch Star | 2020 | 6 | 10 |
| Newmar Kountry Star | 2020 | 2 | 5 |
| Newmar Super Star | 2020 | 0 | 4 |
| Newmar Ventana | 2019 | 2 | 14 |
| Newmar Ventana | 2020 | 4 | 7 |
| Newmar Ventana LE | 2019 | 0 | 9 |
Other equipment recalls in 2020
134 of the 782 recall campaigns reported to NHTSA in 2020 concerned the equipment; Newmar Corporation filed 120 campaigns in all.
| 20V809000 22 Dec 2020 | Escape Trailer |
| 20V804000 21 Dec 2020 | Thor Motor Coach |
| 20V799000 18 Dec 2020 | Forest River, Inc. |
| 20V796000 17 Dec 2020 | Jayco, Inc. |
| 20V789000 17 Dec 2020 | Navistar, Inc. |
| 20V780000 15 Dec 2020 | Jayco, Inc. |
| 20V777000 11 Dec 2020 | Altec Industries, Inc. |
| 20V767000 10 Dec 2020 | Forest River, Inc. |
NHTSA recalls (public domain) · all recalls of 2020