The defect
Jayco, Inc. (Jayco) is recalling certain 2020-2021 Greyhawk, Greyhawk Pestige, Redhawk, Redhawk SE, Odyssey, and Esteem motorhomes. The mounting brackets for the leveling system hydraulic pump and reservoir may fail, allowing the components to contact the ground.
The risk
Contact with the ground may cause the pump and reservoir to detach or leak hydraulic fluids, increasing the risk of a crash.
The remedy
Jayco will notify owners, and dealers will install a new support bracket, free of charge. The recall began February 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903528.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Entegra Esteem | 2020, 2021 |
| Entegra Odyssey | 2021 |
| Entegra Redundant Odyssey | 2020 |
| Jayco Greyhawk | 2020, 2021 |
| Jayco Greyhawk Prestige | 2020, 2021 |
| Jayco Redhawk | 2020, 2021 |
| Jayco Redhawk SE | 2020, 2021 |
Components: EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Entegra Esteem | 2020 | 0 | 4 |
| Entegra Esteem | 2021 | 2 | 3 |
| Entegra Odyssey | 2021 | 4 | 3 |
| Entegra Redundant Odyssey | 2020 | 0 | 4 |
| Jayco Greyhawk | 2020 | 2 | 5 |
| Jayco Greyhawk | 2021 | 1 | 3 |
| Jayco Greyhawk Prestige | 2020 | 0 | 2 |
| Jayco Greyhawk Prestige | 2021 | 0 | 3 |
| Jayco Redhawk | 2020 | 0 | 5 |
| Jayco Redhawk | 2021 | 5 | 3 |
| Jayco Redhawk SE | 2020 | 0 | 1 |
| Jayco Redhawk SE | 2021 | 0 | 1 |
Other equipment recalls in 2020
134 of the 782 recall campaigns reported to NHTSA in 2020 concerned the equipment; Jayco, Inc. filed 204 campaigns in all.
| 20V809000 22 Dec 2020 | Escape Trailer |
| 20V804000 21 Dec 2020 | Thor Motor Coach |
| 20V799000 18 Dec 2020 | Forest River, Inc. |
| 20V796000 17 Dec 2020 | Jayco, Inc. |
| 20V789000 17 Dec 2020 | Navistar, Inc. |
| 20V777000 11 Dec 2020 | Altec Industries, Inc. |
| 20V767000 10 Dec 2020 | Forest River, Inc. |
| 20V765000 10 Dec 2020 | Altec Industries, Inc. |
NHTSA recalls (public domain) · all recalls of 2020