The defect
E-One Incorporated (E-One) is recalling certain 2020-2021 Commercial, 2019-2020 Cyclone 2 and 2020 Cyclone N, Quest 2, Typhoon and Typhoon N vehicles, equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes, causing the LCD display to lock up or become nonfunctional.
The risk
A locked up or non-functional LCD display can delay emergency efforts, increasing the risk of injury.
The remedy
E-One will notify owners, and dealers will replace the display or apply a retrofit remedy, free of charge. E-One issued owners an interim notification on December 15, 2020. The recall began January 26, 2021. Owners may contact E-One customer service at 1-352-237-1122.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| E-ONE Commercial | 2020, 2021 |
| E-ONE Cyclone II | 2019, 2020 |
| E-ONE Cyclone N | 2020 |
| E-ONE Quest II | 2020 |
| E-ONE Typhoon | 2020 |
| E-ONE Typhoon N | 2020 |
Components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| E-ONE Commercial | 2020 | 0 | 3 |
| E-ONE Commercial | 2021 | 0 | 2 |
| E-ONE Cyclone II | 2019 | 0 | 10 |
| E-ONE Cyclone II | 2020 | 0 | 9 |
| E-ONE Cyclone N | 2020 | 0 | 2 |
| E-ONE Quest II | 2020 | 0 | 4 |
| E-ONE Typhoon | 2020 | 0 | 6 |
| E-ONE Typhoon N | 2020 | 0 | 8 |
Other electrical system recalls in 2020
105 of the 782 recall campaigns reported to NHTSA in 2020 concerned the electrical system; E-One Incorporated filed 52 campaigns in all.
| 20V812000 28 Dec 2020 | Marion Body Works Inc. |
| 20V805000 21 Dec 2020 | SVI Trucks |
| 20V801000 18 Dec 2020 | Keystone RV Company |
| 20V790000 17 Dec 2020 | General Motors, LLC |
| 20V798000 17 Dec 2020 | Honda (American Honda Motor Co.) |
| 20V779000 15 Dec 2020 | Rosenbauer America |
| 20V783000 15 Dec 2020 | Halcore Group, Inc. |
| 20V781000 15 Dec 2020 | Ducati North America |
NHTSA recalls (public domain) · all recalls of 2020