The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 B250e, CLA250, 2017-2018 AMG CLA45, GLA250, and AMG GLA45 vehicles. The steering shaft bore hole for the universal joint bearing may allow excessive movement that, over time, could result in the separation of the bearing and universal joint.
The risk
A separated universal joint bearing can cause a loss of steering control and increase the risk of a crash.
The remedy
MBUSA will notify owners, and dealers will inspect, and as necessary, replace the steering shaft, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021060001.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Mercedes-Benz AMG CLA45 | 2017, 2018 |
| Mercedes-Benz AMG GLA45 | 2017, 2018 |
| Mercedes-Benz B 250E | 2017 |
| Mercedes-Benz CLA250 | 2017 |
| Mercedes-Benz GLA 250 | 2017, 2018 |
Components: STEERING | STEERING:GEAR BOX:SHAFT SECTOR
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Mercedes-Benz AMG CLA45 | 2017 | 0 | 7 |
| Mercedes-Benz AMG CLA45 | 2018 | 6 | 7 |
| Mercedes-Benz AMG GLA45 | 2017 | 4 | 3 |
| Mercedes-Benz AMG GLA45 | 2018 | 2 | 3 |
| Mercedes-Benz B 250E | 2017 | 20 | 3 |
| Mercedes-Benz CLA250 | 2017 | 28 | 10 |
| Mercedes-Benz GLA 250 | 2017 | 31 | 9 |
| Mercedes-Benz GLA 250 | 2018 | 50 | 12 |
Other steering recalls in 2021
65 of the 988 recall campaigns reported to NHTSA in 2021 concerned the steering; Mercedes-Benz USA, LLC filed 180 campaigns in all.
| 21V989000 17 Dec 2021 | Mercedes-Benz USA, LLC |
| 21V968000 14 Dec 2021 | Lion Electric Company |
| 21V954000 9 Dec 2021 | Subaru of America, Inc. |
| 21V946000 8 Dec 2021 | Daimler Trucks North America, LLC |
| 21V920000 23 Nov 2021 | Toyota Motor Engineering & Manufacturing |
| 21V918000 23 Nov 2021 | Chrysler (FCA US, LLC) |
| 21V891000 17 Nov 2021 | Sutphen Corporation |
| 21V885000 16 Nov 2021 | Jayco, Inc. |
NHTSA recalls (public domain) · all recalls of 2021