The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
The remedy
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Mercedes-Benz A 220 | 2019, 2020 |
| Mercedes-Benz AMG A35 | 2020 |
| Mercedes-Benz AMG C43 | 2019, 2020, 2021 |
| Mercedes-Benz AMG C63 | 2019, 2020, 2021 |
| Mercedes-Benz AMG C63 S | 2019, 2020, 2021 |
| Mercedes-Benz AMG CLA35 | 2020, 2021 |
| Mercedes-Benz AMG CLA45 | 2020, 2021 |
| Mercedes-Benz AMG CLS53 | 2019, 2020 |
| Mercedes-Benz AMG E53 | 2019, 2020 |
| Mercedes-Benz AMG GLA35 | 2021 |
| Mercedes-Benz AMG GLA45 | 2021 |
| Mercedes-Benz AMG GLB35 | 2021 |
| Mercedes-Benz AMG GLC43 | 2020 |
| Mercedes-Benz AMG GLC63 | 2020 |
| Mercedes-Benz AMG GLC63 S | 2020 |
| Mercedes-Benz C 300 | 2019, 2020, 2021 |
| Mercedes-Benz C 350 E | 2020 |
| Mercedes-Benz CLA 250 | 2020 |
| Mercedes-Benz CLS 450 | 2019, 2020 |
| Mercedes-Benz E 300 | 2019 |
| Mercedes-Benz E 350 | 2020, 2021 |
| Mercedes-Benz E 400 | 2018 |
| Mercedes-Benz E 450 | 2019, 2020, 2021 |
| Mercedes-Benz GLA 250 | 2021 |
| Mercedes-Benz GLB 250 | 2020, 2021 |
| Mercedes-Benz GLC 300 | 2020 |
| Mercedes-Benz GLC 350 E | 2020 |
| Mercedes-Benz GLE 350 | 2020 |
| Mercedes-Benz GLE 450 | 2020 |
| Mercedes-Benz GLS 450 | 2020 |
Components: BACK OVER PREVENTION:DISPLAY FUNCTION
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Mercedes-Benz A 220 | 2019 | 48 | 14 |
| Mercedes-Benz A 220 | 2020 | 20 | 10 |
| Mercedes-Benz AMG A35 | 2020 | 1 | 7 |
| Mercedes-Benz AMG C43 | 2019 | 7 | 12 |
| Mercedes-Benz AMG C43 | 2020 | 12 | 9 |
| Mercedes-Benz AMG C43 | 2021 | 1 | 6 |
| Mercedes-Benz AMG C63 | 2019 | 1 | 10 |
| Mercedes-Benz AMG C63 | 2020 | 0 | 9 |
| Mercedes-Benz AMG C63 | 2021 | 0 | 5 |
| Mercedes-Benz AMG C63 S | 2019 | 1 | 2 |
| Mercedes-Benz AMG C63 S | 2020 | 0 | 3 |
| Mercedes-Benz AMG C63 S | 2021 | 1 | 4 |
| Mercedes-Benz AMG CLA35 | 2020 | 4 | 8 |
| Mercedes-Benz AMG CLA35 | 2021 | 1 | 5 |
| Mercedes-Benz AMG CLA45 | 2020 | 0 | 7 |
| Mercedes-Benz AMG CLA45 | 2021 | 1 | 5 |
| Mercedes-Benz AMG CLS53 | 2019 | 6 | 10 |
| Mercedes-Benz AMG CLS53 | 2020 | 1 | 7 |
| Mercedes-Benz AMG E53 | 2019 | 6 | 12 |
| Mercedes-Benz AMG E53 | 2020 | 3 | 10 |
| Mercedes-Benz AMG GLA35 | 2021 | 1 | 5 |
| Mercedes-Benz AMG GLA45 | 2021 | 1 | 5 |
| Mercedes-Benz AMG GLB35 | 2021 | 5 | 8 |
| Mercedes-Benz AMG GLC43 | 2020 | 5 | 7 |
| Mercedes-Benz AMG GLC63 | 2020 | 2 | 10 |
| Mercedes-Benz AMG GLC63 S | 2020 | 1 | 2 |
| Mercedes-Benz C 300 | 2019 | 69 | 17 |
| Mercedes-Benz C 300 | 2020 | 33 | 9 |
| Mercedes-Benz C 300 | 2021 | 14 | 7 |
| Mercedes-Benz C 350 E | 2020 | 0 | 2 |
Other back over prevention recalls in 2022
32 of the 933 recall campaigns reported to NHTSA in 2022 concerned the back over prevention; Mercedes-Benz USA, LLC filed 180 campaigns in all.
| 22V947000 22 Dec 2022 | Chrysler (FCA US, LLC) |
| 22V868000 23 Nov 2022 | General Motors, LLC |
| 22V867000 23 Nov 2022 | Honda (American Honda Motor Co.) |
| 22V825000 3 Nov 2022 | Ford Motor Company |
| 22V823000 2 Nov 2022 | Volkswagen Group of America, Inc. |
| 22V804000 26 Oct 2022 | Lamborghini (Automobili Lamborghini) |
| 22V772000 13 Oct 2022 | Nissan North America, Inc. |
| 22V764000 12 Oct 2022 | Volkswagen Group of America, Inc. |
NHTSA recalls (public domain) · all recalls of 2022