The defect
Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
The risk
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
The remedy
Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Ford Transit Connect | 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021 |
Components: POWER TRAIN:SHIFT LINKAGE/CABLE/ROD | POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Ford Transit Connect | 2013 | 32 | 4 |
| Ford Transit Connect | 2014 | 127 | 15 |
| Ford Transit Connect | 2015 | 66 | 11 |
| Ford Transit Connect | 2016 | 104 | 10 |
| Ford Transit Connect | 2017 | 28 | 6 |
| Ford Transit Connect | 2018 | 22 | 6 |
| Ford Transit Connect | 2019 | 51 | 8 |
| Ford Transit Connect | 2020 | 32 | 8 |
| Ford Transit Connect | 2021 | 11 | 4 |
Other power train recalls in 2021
32 of the 988 recall campaigns reported to NHTSA in 2021 concerned the power train; Ford Motor Company filed 737 campaigns in all.
| 21V978000 16 Dec 2021 | Ford Motor Company |
| 21V955000 9 Dec 2021 | Subaru of America, Inc. |
| 21V939000 2 Dec 2021 | Honda (American Honda Motor Co.) |
| 21V905000 19 Nov 2021 | Kovatch Mobile Equipment Corp. |
| 21V910000 19 Nov 2021 | Ferrara Fire Apparatus, Inc. |
| 21V904000 19 Nov 2021 | E-One Incorporated |
| 21V899000 18 Nov 2021 | Spartan Fire, LLC |
| 21V817000 18 Oct 2021 | Braun Corporation |
NHTSA recalls (public domain) · all recalls of 2021