The defect
Jayco, Inc. (Jayco) is recalling certain 2019-2021 Anthem, Aspire, Cornerstone, Insignia, Reatta, and Embark recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.
The risk
Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
The remedy
Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903569.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Entegra Anthem | 2019, 2020, 2021 |
| Entegra Aspire | 2019, 2020, 2021 |
| Entegra Cornerstone | 2019, 2020, 2021 |
| Entegra Insignia | 2019, 2020, 2021 |
| Entegra Reatta | 2019, 2020, 2021 |
| Jayco Embark | 2019, 2020, 2021 |
Components: EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | STRUCTURE
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Entegra Anthem | 2019 | 4 | 7 |
| Entegra Anthem | 2020 | 1 | 7 |
| Entegra Anthem | 2021 | 0 | 8 |
| Entegra Aspire | 2019 | 5 | 8 |
| Entegra Aspire | 2020 | 4 | 5 |
| Entegra Aspire | 2021 | 1 | 7 |
| Entegra Cornerstone | 2019 | 1 | 5 |
| Entegra Cornerstone | 2020 | 1 | 5 |
| Entegra Cornerstone | 2021 | 1 | 6 |
| Entegra Insignia | 2019 | 0 | 7 |
| Entegra Insignia | 2020 | 0 | 3 |
| Entegra Insignia | 2021 | 0 | 2 |
| Entegra Reatta | 2019 | 0 | 6 |
| Entegra Reatta | 2020 | 0 | 6 |
| Entegra Reatta | 2021 | 0 | 5 |
| Jayco Embark | 2019 | 0 | 6 |
| Jayco Embark | 2020 | 1 | 5 |
| Jayco Embark | 2021 | 0 | 5 |
Other equipment recalls in 2021
166 of the 988 recall campaigns reported to NHTSA in 2021 concerned the equipment; Jayco, Inc. filed 204 campaigns in all.
| 21V998000 20 Dec 2021 | Altec Industries, Inc. |
| 21V994000 20 Dec 2021 | Heartland Recreational Vehicles, LLC |
| 21V992000 18 Dec 2021 | KZRV, L.P. |
| 21V988000 17 Dec 2021 | Forest River, Inc. |
| 21V975000 15 Dec 2021 | Bentley Motors, Inc. |
| 21V970000 14 Dec 2021 | TOURIG |
| 21V948000 8 Dec 2021 | Carson Trailer, Inc. |
| 21V945000 8 Dec 2021 | Daimler Trucks North America, LLC |
NHTSA recalls (public domain) · all recalls of 2021