The defect
Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark Class A motorhomes. The instrument cluster may intermittently go blank while the vehicle is in motion.
The risk
A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.
The remedy
Dealers will update the control module software, and reroute and secure the duct work, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Entegra Anthem | 2019, 2020, 2021 |
| Entegra Aspire | 2019, 2020, 2021 |
| Entegra Cornerstone | 2019, 2020, 2021 |
| Entegra Reatta | 2019, 2020, 2021 |
| Entegra Reatta XL | 2019, 2020, 2021 |
| Jayco Embark | 2019, 2020, 2021 |
Components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Entegra Anthem | 2019 | 4 | 7 |
| Entegra Anthem | 2020 | 1 | 7 |
| Entegra Anthem | 2021 | 0 | 8 |
| Entegra Aspire | 2019 | 5 | 8 |
| Entegra Aspire | 2020 | 4 | 5 |
| Entegra Aspire | 2021 | 1 | 7 |
| Entegra Cornerstone | 2019 | 1 | 5 |
| Entegra Cornerstone | 2020 | 1 | 5 |
| Entegra Cornerstone | 2021 | 1 | 6 |
| Entegra Reatta | 2019 | 0 | 6 |
| Entegra Reatta | 2020 | 0 | 6 |
| Entegra Reatta | 2021 | 0 | 5 |
| Entegra Reatta XL | 2019 | 0 | 2 |
| Entegra Reatta XL | 2020 | 0 | 5 |
| Entegra Reatta XL | 2021 | 0 | 7 |
| Jayco Embark | 2019 | 0 | 6 |
| Jayco Embark | 2020 | 1 | 5 |
| Jayco Embark | 2021 | 0 | 5 |
Other electrical system recalls in 2021
92 of the 988 recall campaigns reported to NHTSA in 2021 concerned the electrical system; Jayco, Inc. filed 204 campaigns in all.
| 21V00N000 29 Dec 2021 | PACCAR Incorporated |
| 21V00K000 28 Dec 2021 | Hyundai Motor America |
| 21V997000 20 Dec 2021 | Jayco, Inc. |
| 21V972000 15 Dec 2021 | Daimler Vans USA, LLC |
| 21V966000 13 Dec 2021 | Autocar, LLC |
| 21V949000 9 Dec 2021 | Chrysler (FCA US, LLC) |
| 21V944000 7 Dec 2021 | Hyundai Motor America |
| 21V941000 6 Dec 2021 | Dennis Eagle Inc. |
NHTSA recalls (public domain) · all recalls of 2021