The defect
Collins Bus is recalling certain 2012-2020 Ford SL, Ford SH, Ford DH, Ford DE, Ford TH, Ford TL, Chevy DE, and Chevy DH school buses. The emergency exit label may be placed in the incorrect location and the lettering height may not be high enough. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
The risk
In an emergency, the incorrect window label instructions may prevent or delay the use of the emergency exit, increasing the risk of injury.
The remedy
Collins Bus will mail new labels, free of charge. Owner notification letters were mailed on November 21, 2022. Owners may contact Collins Bus' customer service at 1-800-533-1850 ext. 424.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Collins DE | 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 |
| Collins DH | 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 |
| Collins SH | 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 |
| Collins SL | 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 |
| Collins TH | 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 |
| Collins TL | 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 |
Components: EQUIPMENT:OTHER:LABELS
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Collins DE | 2012 | 0 | 6 |
| Collins DE | 2013 | 0 | 1 |
| Collins DE | 2014 | 0 | 1 |
| Collins DE | 2015 | 0 | 1 |
| Collins DE | 2016 | 0 | 1 |
| Collins DE | 2017 | 0 | 1 |
| Collins DE | 2018 | 0 | 1 |
| Collins DE | 2019 | 0 | 1 |
| Collins DE | 2020 | 0 | 1 |
| Collins DH | 2012 | 0 | 6 |
| Collins DH | 2013 | 0 | 1 |
| Collins DH | 2014 | 0 | 1 |
| Collins DH | 2015 | 0 | 1 |
| Collins DH | 2016 | 0 | 1 |
| Collins DH | 2017 | 0 | 1 |
| Collins DH | 2018 | 0 | 2 |
| Collins DH | 2019 | 0 | 1 |
| Collins DH | 2020 | 0 | 1 |
| Collins SH | 2012 | 0 | 6 |
| Collins SH | 2013 | 0 | 1 |
| Collins SH | 2014 | 0 | 1 |
| Collins SH | 2015 | 0 | 1 |
| Collins SH | 2016 | 0 | 1 |
| Collins SH | 2017 | 0 | 1 |
| Collins SH | 2018 | 0 | 2 |
| Collins SH | 2019 | 0 | 1 |
| Collins SH | 2020 | 0 | 1 |
| Collins SL | 2012 | 0 | 6 |
| Collins SL | 2013 | 0 | 1 |
| Collins SL | 2014 | 0 | 1 |
Other equipment recalls in 2022
182 of the 933 recall campaigns reported to NHTSA in 2022 concerned the equipment; Collins Bus Corporation filed 16 campaigns in all.
| 22V949000 22 Dec 2022 | REV Recreation Group |
| 22V951000 22 Dec 2022 | Kibbi, LLC |
| 22V948000 22 Dec 2022 | SHADOW TRAILER, LLC |
| 22V932000 15 Dec 2022 | Airstream, Inc. |
| 22V920000 13 Dec 2022 | Forest River, Inc. |
| 22V917000 12 Dec 2022 | Volvo Bus Corporation |
| 22V901000 7 Dec 2022 | Volkswagen Group of America, Inc. |
| 22V894000 5 Dec 2022 | OLD SCHOOL TRAILERS, LLC |
NHTSA recalls (public domain) · all recalls of 2022