The defect
Kia Motors, Inc. (Kia) is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
The risk
Loss of drive power increases the risk of a crash.
The remedy
Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed December 9, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC250.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Kia K5 | 2021, 2022, 2023 |
| Kia Sorento | 2021, 2022 |
Components: POWER TRAIN:AUTOMATIC TRANSMISSION
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Kia K5 | 2021 | 169 | 6 |
| Kia K5 | 2022 | 129 | 5 |
| Kia K5 | 2023 | 110 | 4 |
| Kia Sorento | 2021 | 254 | 4 |
| Kia Sorento | 2022 | 193 | 6 |
Other power train recalls in 2022
47 of the 933 recall campaigns reported to NHTSA in 2022 concerned the power train; Kia America, Inc. filed 73 campaigns in all.
| 22V937000 16 Dec 2022 | Mercedes-Benz USA, LLC |
| 22V914000 9 Dec 2022 | Daimler Trucks North America, LLC |
| 22V880000 29 Nov 2022 | Ford Motor Company |
| 22V866000 23 Nov 2022 | Chrysler (FCA US, LLC) |
| 22V853000 18 Nov 2022 | Midwest Fire Equipment & Repair Company |
| 22V835000 10 Nov 2022 | Chrysler (FCA US, LLC) |
| 22V796000 21 Oct 2022 | Daimler Vans USA, LLC |
| 22V792000 20 Oct 2022 | Ford Motor Company |
NHTSA recalls (public domain) · all recalls of 2022