The defect
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.
The risk
An electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury.
The remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying owners on or about 4/5/2023. Phase 2 will include 2022 model year vehicles and Phase 3 will include 2021 model year vehicles. FCA US will notify dealers and owners on or about 4/27/2023 for Phase 2 and 5/11/2023 for Phase 3. Interim owner notification letters informing owners of the safety risk were mailed March 28, 2023. Owner notification letters are expected to be mailed April 5, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 13A. This recall is an expansion of and supersedes recall number 21V-798.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Ram 2500 | 2021, 2022, 2023 |
| Ram 3500 | 2021, 2022, 2023 |
| Ram 4500 | 2021, 2022, 2023 |
| Ram 5500 | 2021, 2022, 2023 |
Components: ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Ram 2500 | 2021 | 108 | 8 |
| Ram 2500 | 2022 | 181 | 12 |
| Ram 2500 | 2023 | 49 | 8 |
| Ram 3500 | 2021 | 62 | 9 |
| Ram 3500 | 2022 | 190 | 12 |
| Ram 3500 | 2023 | 17 | 5 |
| Ram 4500 | 2021 | 0 | 5 |
| Ram 4500 | 2022 | 3 | 4 |
| Ram 4500 | 2023 | 0 | 4 |
| Ram 5500 | 2021 | 4 | 5 |
| Ram 5500 | 2022 | 26 | 4 |
| Ram 5500 | 2023 | 0 | 3 |
Other electrical system recalls in 2023
178 of the 894 recall campaigns reported to NHTSA in 2023 concerned the electrical system; Chrysler (FCA US, LLC) filed 225 campaigns in all.
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| 23V888000 22 Dec 2023 | Prevost Car (US) Inc. |
| 23V894000 22 Dec 2023 | Rosenbauer America |
| 23V879000 21 Dec 2023 | Daimler Trucks North America, LLC |
| 23V873000 21 Dec 2023 | REV Ambulance Group Orlando, Inc. |
| 23V867000 20 Dec 2023 | Volkswagen Group of America, Inc. |
| 23V864000 20 Dec 2023 | Toyota Motor Engineering & Manufacturing |
NHTSA recalls (public domain) · all recalls of 2023