Problems owners report
Complaints filed with NHTSA about the 2023 Ram 2500, by the system named in each complaint. One complaint can name several.
- Engine11
- Electrical system10
- Exterior lighting9
- Power train6
- Steering5
- Air bags5
- Unknown or other4
- Service brakes3
- Visibility/wiper3
- Structure2
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 0 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Fatal crashes in the US
From 2020 to 2023, 6 2023 2500 vehicles were involved in crashes on US public roads in which someone died; 4 people died inside them. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
New York safety inspections
At its first New York inspection the 2023 Ram 2500 failed the safety check 0.25% of the time — 64% less often than the average 2023 passenger car (0.69%). Median odometer at inspection: 14,091 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
Recalls in Canada
8 Transport Canada recalls for the 2023 Ram 2500.
| 2026225 7 May 2026 | Powertrain Issue: On certain trucks, a software problem could allow the vehicle to exceed the speed rating of the tires. If this happens, there could be a loss of control… |
| 2024325 6 Jun 2024 | Powertrain Issue: On certain vehicles, the transmission control unit (TCU) may not be sealed properly. As a result, transmission fluid could leak into the unit. If this … |
| 2024170 14 Mar 2024 | Airbag Issue: On certain vehicles, the steering column control module may not have been manufactured properly. As a result, the driver-front airbag may not inflate i… |
| 2023636 28 Nov 2023 | Lights And Instruments Issue: On certain vehicles, a problem with the steering control module could cause a turn signal not to turn off or to flash briefly in the opposite direction… |
| 2023533 28 Sept 2023 | Visual System Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the display. Canadian regulations require the rearview i… |
| 2023047 9 Feb 2023 | Visual System Issue: On certain vehicles equipped with a trailer reverse steering module (TRSCM), the rearview camera image may not appear on the display when backing-up. C… |
| 2023026 9 Feb 2023 | Electrical Issue: On certain trucks and chassis-cabs equipped with a 6.7 L Cummins diesel engine, the intake air heater relay could short circuit. This could happen even… |
| 2022644 10 Nov 2022 | Powertrain Issue: On certain trucks, a buildup of heat and pressure inside the transmission could cause fluid to leak from the transmission dipstick tube. Note: This r… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Chrysler (FCA US LLC) is recalling certain 2023-2026 Ram 2500 Pick up trucks. A software error in the powertrain control module may improperly allow the vehicle speed to exceed the tire speed rating, which can result in a loss of vehicle control.
Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500, 2500, and 3500 vehicles. An insufficient weld in the transmission control unit can allow transmission fluid to leak on to electrical components, resulting in a loss of drive power or loss of park function.
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 1500 and 2023 Ram 2500 vehicles. The trailer reverse steering control module (TRSCM) may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.
FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Ram told its dealers about the 2023 Ram 2500: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11011774 | Backup Camera Poor Image Quality Inspection |
| 11011710 | Trailer Tow Pages App Gauges Not Showing Data After Radio Update |
| 11011155 | CONVERTER - CATALYTIC |
| 11011146 | CONVERTER - CATALYTIC |
| 11010636 | "Flash: Diesel Exhaust Fluid (DEF) Dosing Control Unit (DCU) Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P21C4-00 - Reductant Line Heater Relay Control Circuit High. U11C1-00 - Reductant Control Module Received Implausible Data From ECM/PCM. These DTCs will occur after installation of service DCU 68458603AB. This bulletin involves reprogramming the DCU with the latest available software." |
| 11010511 | Tire Pressure Monitor (TPM) Service Information. TPM Lamp On. |
| 11010205 | Plate - Planetary |
| 11010147 | TRANSMISSION KIT - WITH TORQUE CONVERTER |
| 11010145 | TRANSMISSION KIT - WITH TORQUE CONVERTER |
| 11009613 | TRANSMISSION KIT - WITH TORQUE CONVERTER |
| 11009608 | TRANSMISSION KIT - WITH TORQUE CONVERTER |
| 11009597 | MODULE - ENGINE CONTROLLER |
| 11009561 | SWITCH - HEADLAMP |
| 11009479 | "Diesel Particulate Filter (DPF) Trying To Regen Too Frequent Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P2459 - Diesel Particulate Filter Regeneration Too Frequent. Customers may also experience the following: Vehicle has entered engine performance de-rate mode. NOTE: Engine performance de-rate mode will occur when DTC P2459 has been set for a long period. This bulletin involves replacing the DPF if DTC P2459 is set." |
| 11009477 | "Diesel Particulate Filter (DPF) Trying To Regen Too Frequent Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P2459 - Diesel Particulate Filter Regeneration Too Frequent. Customers may also experience the following: Vehicle has entered engine performance de-rate mode. NOTE: Engine performance de-rate mode will occur when DTC P2459 has been set for a long period. This bulletin involves replacing the DPF if DTC P2459 is set." |
| 11008900 | Trailer Tire Pressure Monitor (TTPM) Programming Tips And Operation Information. |
| 11008707 | SWITCH - HEADLAMP |
| 11008436 | Dome Lamp LED And Incandescent Bulb Servicing. |
| 11008226 | "Diesel Particulate Filter (DPF) Trying To Regen Too Frequent Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P2459 - Diesel Particulate Filter Regeneration Too Frequent. Customers may also experience the following: Vehicle has entered engine performance de-rate mode. NOTE: Engine performance de-rate mode will occur when the DTC has been set for a long period. This bulletin involves replaceing the DPF if DTC P2459 is set." |
| 11008071 | Tire Pressure Lamp Flashing, No Tire Pressures Displayed, Tire Pressure Module (TPM) System Unavailable Message Displayed on Cluster |
| 11007994 | FCA Caribbean Warranty Bulletin ID-24-16Rev. Announces the addition of the Rear AxleAssembly replacementfor 2019 - 2024 RAM 3500 Cab Chassis (DD), RAM 4500/ 5500 Cab Chassis (DP), RAM 3500 Pickup (D2), RAM 2500 Pickup (DJ), RAM 1500 Pickup (DS) and RAM 1500 Pickup (DT)vehicles to the Powertrain Pre-Authorization program to ensure proper repair of Rear AxleAssembly failures and to assist in quality improvements. REV.A |
| 11007993 | WARRANTY BULLETIN D-24-15 announces the addition of the Rear Axle Assembly replacement for 2019 - 2024 RAM 3500 Cab Chassis (DD), RAM 4500/ 5500 Cab Chassis (DP), RAM 3500 Pickup (D2), RAM 2500 Pickup (DJ), RAM 1500 Pickup (DS) and RAM 1500 Pickup (DT) vehicles to the Powertrain Pre-Authorization program for all dealers (Base, Plus & Premium) to ensure proper repair of Rear Axle Assembly failures and to assist in quality improvements. REV.A |
| 11007954 | Battery Drain Suspected or "Identified" From USB or Media Hub |
| 11007643 | "Right Busbar Cover Modification For Service Battery Clearance The technician or customer may experience: While installing the Mopar service battery as a replacement for the factory battery, there is an interference issue with the right busbar cover on the positive terminal side of the battery. This bulletin involves modifying the right busbar cover on the positive terminal side of the battery. " |
| 11007172 | Horn Sound Is Weak, Off Tone, Or Inoperative. |
NHTSA manufacturer communications (public domain)