The defect
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2022-2023 Outlander and 2023 Outlander PHEV vehicles. Due to a software error in the in-vehicle infotainment system (A-IVI), the backup camera rearview image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
The remedy
Dealers will update the A-IVI software, free of charge. Owner notification letters were mailed June 20, 2023. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-23-001. This recall was replaced by NHTSA recall number 25V369.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Mitsubishi Outlander | 2022, 2023 |
| Mitsubishi Outlander Phev | 2023 |
Components: BACK OVER PREVENTION:DISPLAY FUNCTION
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Mitsubishi Outlander | 2022 | 217 | 7 |
| Mitsubishi Outlander | 2023 | 50 | 2 |
| Mitsubishi Outlander Phev | 2023 | 1 | 2 |
Other back over prevention recalls in 2023
30 of the 894 recall campaigns reported to NHTSA in 2023 concerned the back over prevention; Mitsubishi Motors North America, Inc. filed 66 campaigns in all.
| 23V885000 22 Dec 2023 | BMW of North America, LLC |
| 23V831000 7 Dec 2023 | PILOTCAR EV INC. |
| 23V832000 7 Dec 2023 | PILOTCAR EV INC. |
| 23V729000 30 Oct 2023 | Chinook Motor Coach, LLC |
| 23V696000 17 Oct 2023 | Chrysler (FCA US, LLC) |
| 23V686000 13 Oct 2023 | Ford Motor Company |
| 23V654000 28 Sept 2023 | Chrysler (FCA US, LLC) |
| 23V639000 15 Sept 2023 | Kia America, Inc. |
NHTSA recalls (public domain) · all recalls of 2023