The defect
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
The remedy
Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Ram 1500 | 2022, 2023 |
| Ram 2500 | 2022, 2023, 2024 |
| Ram 3500 | 2022, 2023 |
Components: BACK OVER PREVENTION:DISPLAY FUNCTION
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Ram 1500 | 2022 | 628 | 16 |
| Ram 1500 | 2023 | 203 | 11 |
| Ram 2500 | 2022 | 181 | 12 |
| Ram 2500 | 2023 | 49 | 8 |
| Ram 2500 | 2024 | 59 | 5 |
| Ram 3500 | 2022 | 190 | 12 |
| Ram 3500 | 2023 | 17 | 5 |
Other back over prevention recalls in 2023
30 of the 894 recall campaigns reported to NHTSA in 2023 concerned the back over prevention; Chrysler (FCA US, LLC) filed 225 campaigns in all.
| 23V885000 22 Dec 2023 | BMW of North America, LLC |
| 23V831000 7 Dec 2023 | PILOTCAR EV INC. |
| 23V832000 7 Dec 2023 | PILOTCAR EV INC. |
| 23V729000 30 Oct 2023 | Chinook Motor Coach, LLC |
| 23V696000 17 Oct 2023 | Chrysler (FCA US, LLC) |
| 23V686000 13 Oct 2023 | Ford Motor Company |
| 23V639000 15 Sept 2023 | Kia America, Inc. |
| 23V628000 8 Sept 2023 | Nissan North America, Inc. |
NHTSA recalls (public domain) · all recalls of 2023