The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 ID.4 vehicles. The replacement infotainment central control unit (CCU) installed in the vehicle during a repair contains incorrect software that can cause the rearview camera image to be delayed or deactivated when reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview camera with a delayed or deactivated image may reduce the driver's rear visibility, increasing the risk of a crash.
The remedy
Dealers will update the software, free of charge. Owner notification letters are expected to be mailed August 18, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 93S7.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Volkswagen ID.4 | 2022 |
Components: BACK OVER PREVENTION:DISPLAY FUNCTION
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Volkswagen ID.4 | 2022 | 137 | 7 |
Other back over prevention recalls in 2023
30 of the 894 recall campaigns reported to NHTSA in 2023 concerned the back over prevention; Volkswagen Group of America, Inc. filed 321 campaigns in all.
| 23V885000 22 Dec 2023 | BMW of North America, LLC |
| 23V831000 7 Dec 2023 | PILOTCAR EV INC. |
| 23V832000 7 Dec 2023 | PILOTCAR EV INC. |
| 23V729000 30 Oct 2023 | Chinook Motor Coach, LLC |
| 23V696000 17 Oct 2023 | Chrysler (FCA US, LLC) |
| 23V686000 13 Oct 2023 | Ford Motor Company |
| 23V654000 28 Sept 2023 | Chrysler (FCA US, LLC) |
| 23V639000 15 Sept 2023 | Kia America, Inc. |
NHTSA recalls (public domain) · all recalls of 2023