The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Jetta vehicles. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 114, "Theft Protection."
The risk
Without an audible warning, the driver may be unaware that the key is left in the ignition, which can increase the risk of vehicle theft or a crash.
The remedy
Dealers will update the instrument cluster, free of charge. Owner notification letters are expected to be mailed November 3, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 90W7.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Volkswagen Jetta | 2019 |
Components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Volkswagen Jetta | 2019 | 549 | 11 |
Other electrical system recalls in 2023
178 of the 894 recall campaigns reported to NHTSA in 2023 concerned the electrical system; Volkswagen Group of America, Inc. filed 321 campaigns in all.
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| 23V901000 26 Dec 2023 | Hyundai Motor America |
| 23V888000 22 Dec 2023 | Prevost Car (US) Inc. |
| 23V894000 22 Dec 2023 | Rosenbauer America |
| 23V879000 21 Dec 2023 | Daimler Trucks North America, LLC |
| 23V873000 21 Dec 2023 | REV Ambulance Group Orlando, Inc. |
| 23V867000 20 Dec 2023 | Volkswagen Group of America, Inc. |
| 23V864000 20 Dec 2023 | Toyota Motor Engineering & Manufacturing |
NHTSA recalls (public domain) · all recalls of 2023