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CarsLore / US recalls / 2024 / 24V399000

Recall 24V399000

Electrical system · Mack Trucks, Inc.

4 Jun 2024reported to NHTSA
24vehicles potentially affected
1model · 1 model years
Do not driveowner advisory

The defect

Mack Trucks, Inc. (Mack) is recalling certain 2024 MMDe electric trucks. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of steering control and drive power.

The risk

A sudden loss of steering control and drive power increases the risk of a crash.

The remedy

Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 10, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0464.

NHTSA's own wording · initiated by MFR

Vehicles covered

ModelModel years
Mack MD (electric)2024

Components: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE

Model years in this recall

NHTSA complaints and the number of recall campaigns for each model year this recall covers.

ModelYearComplaintsRecallsComplaints about electrical system
Mack MD (electric)202404—

Other electrical system recalls in 2024

178 of the 950 recall campaigns reported to NHTSA in 2024 concerned the electrical system; Mack Trucks, Inc. filed 118 campaigns in all.

24V969000
23 Dec 2024
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24V966000
23 Dec 2024
Storyteller Overland196
24V954000
20 Dec 2024
Ford Motor Company20,484
24V959000
20 Dec 2024
Gillig, LLC332
24V942000
19 Dec 2024
Chrysler (FCA US, LLC)53
24V940000
18 Dec 2024
Polestar Automotive USA, Inc.6
24V932000
16 Dec 2024
Mitsubishi Fuso Truck of America, Inc.243
24V930000
13 Dec 2024
Daimler Vans USA, LLC697

NHTSA recalls (public domain) · all recalls of 2024