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CarsLore / US recalls / 2024 / 24V536000

Recall 24V536000

Hybrid propulsion system · Chrysler (FCA US, LLC)

18 Jul 2024reported to NHTSA
15,910vehicles potentially affected
1model · 2 model years
Park outsideowner advisory

The defect

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric (PHEV) vehicles that received a software update remedy under NHTSA recall number 22V-077. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.

The risk

A vehicle fire increases the risk of injury.

The remedy

Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 1, 2024. Owner notification letters were mailed December 12, 2024. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 73B. Vehicles previously repaired under recall 22V-077 will need to have the new remedy completed.

NHTSA's own wording · initiated by ODI

Vehicles covered

ModelModel years
Chrysler Pacifica Plug-IN Hybrid2017, 2018

Components: HYBRID PROPULSION SYSTEM

Model years in this recall

NHTSA complaints and the number of recall campaigns for each model year this recall covers.

ModelYearComplaintsRecallsComplaints about hybrid propulsion system
Chrysler Pacifica Plug-IN Hybrid201779619
Chrysler Pacifica Plug-IN Hybrid2018224675

Other hybrid propulsion system recalls in 2024

2 of the 950 recall campaigns reported to NHTSA in 2024 concerned the hybrid propulsion system; Chrysler (FCA US, LLC) filed 225 campaigns in all.

24V538000
18 Jul 2024
Chrysler (FCA US, LLC)3,606

NHTSA recalls (public domain) · all recalls of 2024