The defect
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
The risk
A vehicle fire increases the risk of injury.
The remedy
Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Owner notification letters were mailed March 6, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 72B. This recall is an expansion of NHTSA recall number 22V-077.
NHTSA's own wording · initiated by ODI
Vehicles covered
| Model | Model years |
|---|---|
| Chrysler Pacifica Plug-IN Hybrid | 2019, 2020, 2021 |
Components: HYBRID PROPULSION SYSTEM
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Chrysler Pacifica Plug-IN Hybrid | 2019 | 45 | 2 |
| Chrysler Pacifica Plug-IN Hybrid | 2020 | 58 | 2 |
| Chrysler Pacifica Plug-IN Hybrid | 2021 | 26 | 1 |
Other hybrid propulsion system recalls in 2024
2 of the 950 recall campaigns reported to NHTSA in 2024 concerned the hybrid propulsion system; Chrysler (FCA US, LLC) filed 225 campaigns in all.
| 24V536000 18 Jul 2024 | Chrysler (FCA US, LLC) |
NHTSA recalls (public domain) · all recalls of 2024