The defect
Keystone RV Company (Keystone) is recalling certain 2025 Arcadia and Cougar trailers equipped with Curt Helux Pin Boxes. The pin box fasteners may have been improperly tightened.
The risk
The fasteners can loosen and fall out, allowing the towed vehicle to detach from the pin box and increasing the risk of a crash.
The remedy
Dealers will tighten the pin box fasteners, free of charge. Owner notification letters were mailed December 10, 2025. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 24-459.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Keystone Arcadia | 2025 |
| Keystone Cougar | 2025 |
Components: TRAILER HITCHES:FIFTH WHEEL ASSEMBLY
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Keystone Arcadia | 2025 | 0 | 1 |
| Keystone Cougar | 2025 | 0 | 1 |
Other trailer hitches recalls in 2024
9 of the 950 recall campaigns reported to NHTSA in 2024 concerned the trailer hitches; Keystone RV Company filed 167 campaigns in all.
| 24V885000 22 Nov 2024 | Brinkley RV |
| 24V640000 26 Aug 2024 | Toyota Motor Engineering & Manufacturing |
| 24V626000 21 Aug 2024 | OEM Systems, LLC |
| 24V531000 12 Jul 2024 | Forest River, Inc. |
| 24V322000 9 May 2024 | Oliver Travel Trailers, INC. |
| 24V265000 12 Apr 2024 | Forest River, Inc. |
| 24V116000 16 Feb 2024 | Forest River, Inc. |
| 24V098000 9 Feb 2024 | Vermeer Manufacturing Company |
NHTSA recalls (public domain) · all recalls of 2024