The defect
Keystone RV Company (Keystone) is recalling certain 2022-2023 Cougar travel trailers. These vehicles may have been manufactured without an emergency exit window.
The risk
Without an emergency exit window, there would not be a second way for occupants to exit the vehicle during an emergency, increasing the risk of injury.
The remedy
Dealers will inspect, and replace the window if necessary, free of charge. Owner notification letters were mailed March 29, 2023. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 23-440.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Keystone Cougar | 2022, 2023 |
Components: STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Keystone Cougar | 2022 | 3 | 6 |
| Keystone Cougar | 2023 | 2 | 1 |
Other structure recalls in 2023
80 of the 894 recall campaigns reported to NHTSA in 2023 concerned the structure; Keystone RV Company filed 167 campaigns in all.
| 23V891000 22 Dec 2023 | Winnebago Towable |
| 23V874000 21 Dec 2023 | Daimler Vans USA, LLC |
| 23V869000 21 Dec 2023 | General Motors, LLC |
| 23V875000 21 Dec 2023 | Daimler Vans USA, LLC |
| 23V876000 21 Dec 2023 | Daimler Vans USA, LLC |
| 23V872000 21 Dec 2023 | Jaguar Land Rover North America, LLC |
| 23V860000 19 Dec 2023 | Airstream, Inc. |
| 23V854000 15 Dec 2023 | Mercedes-Benz USA, LLC |
NHTSA recalls (public domain) · all recalls of 2023