The defect
Keystone RV Company (Keystone) is recalling certain 2024-2025 Voltage 4135, 4225, Fuzion, 2025 Springdale 266DECK, Retreat 391FSRL, 39FSRL, Residence 401FLFT, 401FSRL, 40FLFT, 40FSRL, Hideout 26PATIO, and 2024 Raptor travel trailers, equipped with a removable step assembly. The clip-on bracket mounting bolts may come loose, allowing the steps to detach.
The risk
Steps that detach while in use increase the risk of injury.
The remedy
Dealers will install a new bracket and hardware, free of charge. Owner notification letters are expected to be mailed July 7, 2025. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 25-468.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Keystone Fuzion | 2025 |
| Keystone Hideout | 2025 |
| Keystone Raptor | 2024 |
| Keystone Residence | 2025 |
| Keystone Retreat | 2025 |
| Keystone Springdale | 2025 |
| Keystone Voltage | 2024, 2025 |
Components: STRUCTURE:BODY:STEP/LADDER
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Keystone Fuzion | 2025 | 0 | 4 |
| Keystone Hideout | 2025 | 0 | 1 |
| Keystone Raptor | 2024 | 0 | 1 |
| Keystone Residence | 2025 | 0 | 1 |
| Keystone Retreat | 2025 | 0 | 1 |
| Keystone Springdale | 2025 | 0 | 1 |
| Keystone Voltage | 2024 | 1 | 3 |
| Keystone Voltage | 2025 | 0 | 3 |
Other structure recalls in 2025
86 of the 891 recall campaigns reported to NHTSA in 2025 concerned the structure; Keystone RV Company filed 167 campaigns in all.
| 25V907000 23 Dec 2025 | KTM North America, Inc. |
| 25V884000 18 Dec 2025 | Ford Motor Company |
| 25V889000 18 Dec 2025 | Subaru of America, Inc. |
| 25V868000 15 Dec 2025 | Gillig, LLC |
| 25V848000 9 Dec 2025 | Great Dane Trailers |
| 25V844000 9 Dec 2025 | Keystone RV Company |
| 25V827000 1 Dec 2025 | Ford Motor Company |
| 25V829000 1 Dec 2025 | Ford Motor Company |
NHTSA recalls (public domain) · all recalls of 2025