The defect
Ford Motor Company (Ford) is recalling certain 2024-2026 Lincoln Nautilus Hybrid and 2025 Explorer hybrid police vehicles. A software error may prevent the vehicle from emitting the pedestrian warning sound at certain speeds.
The risk
A vehicle that does not produce a warning sound may fail to alert pedestrians of an approaching vehicle, increasing the risk of injury.
The remedy
The audio control module and digital signal processing module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed November 5, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA2. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 10, 2025.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Ford Explorer Hybrid | 2025 |
| Lincoln Nautilus Hybrid | 2024, 2025, 2026 |
Components: BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT | FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Ford Explorer Hybrid | 2025 | 2 | 2 |
| Lincoln Nautilus Hybrid | 2024 | 13 | 2 |
| Lincoln Nautilus Hybrid | 2025 | 9 | 2 |
| Lincoln Nautilus Hybrid | 2026 | 3 | 2 |
Other forward collision avoidance recalls in 2025
10 of the 891 recall campaigns reported to NHTSA in 2025 concerned the forward collision avoidance; Ford Motor Company filed 737 campaigns in all.
| 25V833000 1 Dec 2025 | Hyundai Motor America |
| 25V746000 30 Oct 2025 | Autocar, LLC |
| 25V711000 17 Oct 2025 | Mercedes-Benz USA, LLC |
| 25V712000 17 Oct 2025 | Daimler Vans USA, LLC |
| 25V639000 25 Sept 2025 | General Motors, LLC |
| 25V585000 8 Sept 2025 | Rivian Automotive, LLC |
| 25V405000 19 Jun 2025 | Shyft Group |
| 25V044000 30 Jan 2025 | Autocar, LLC |
NHTSA recalls (public domain) · all recalls of 2025