Models
Every Sprinter model with a safety record. Open one to see it year by year.
| Model | Years | Complaints |
|---|---|---|
| 3500 | 2002–2011 | 49 |
| 2500 | 2002–2011 | 11 |
Also on record, with too little data for a page of its own: C2500 · C3500 · Mini-BUS.
NHTSA recalls, complaints and manufacturer communications (public domain) · updated 23 Oct 2026
Complaints by model year
All Sprinter models together. Newer years are still collecting complaints.
NHTSA ODI complaints
What owners report
- Engine and engine cooling25
- Tires9
- Power train7
- Structure4
- Service brakes, hydraulic4
- Vehicle speed control3
- Air bags3
- Unknown or other2
NHTSA ODI complaints, by the system named in the complaint
Latest recalls
Daimler Buses North Carolina LLC (Daimler) is recalling certain model year 2007-2009 Sprinter Mini-buses equipped with a Ricon wheelchair lift with an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.
SPRINTER IS RECALLING CERTAIN MODEL YEAR 2011 SPRINTER 3500 VEHICLES SOLD BOTH UNDER THE MERCEDES-BENZ AND FREIGHTLINER BRAND NAMES. THE SUPPLIER OF THE REAR SPRINGS ROLLED THE SPRING EYE DIAMETER OUT OF TOLERANCE ON A LIMITED NUMBER OF PARTS IN ITS PRODUCTION, AND THEN CORRECTED THE DIAMETER WITHOUT HEATING THE PARTS.
SPRINTER IS RECALLING CERTAIN MODEL YEAR 2011 SPRINTER 2500 VEHICLES SOLD BOTH UNDER THE MERCEDES-BENZ AND FREIGHTLINER BRAND NAMES. CERTAIN SEAT BENCHES HAVE BEEN MOUNTED WITH A LATCH BRACKET FOR CHILD RESTRAINTS THAT WAS NOT WELDED PROPERLY.
QUALITY VANS IS RECALLING CERTAIN MODEL YEAR 2004 THROUGH 2008 VANS MANUFACTURED BETWEEN AUGUST 2005 AND NOVEMBER 2007, EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 404, "PLATFORM LIFT INSTALLATIONS IN MOTOR VEHICLES." THE THRESHOLD WARNING SYSTEM MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER IN A CERTAIN SPOT WITHIN THE DEFINED THRESHOLD AREA.
DAIMLER BUSES IS RECALLING 465 MY 2004-2008 SPRINTER 2500 AND 3500 BUSES EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 403, "PLATFORM LIFT SYSTEMS FOR MOTOR VEHICLES." THE ANTI-STOW INTERLOCK MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER. THE PRESSURE SENSING SWITCH THAT DETECTS THE PRESENCE OF WEIGHT ON THE PLATFORM WAS NOT ADJUSTED TO THE NECESSARY SENSITIVITY LEVEL. THE LIFT COULD STOW EVEN THOUGH SOMEONE OR SOMETHING IS STILL ON THE LIFT.
SPORTSMOBILE IS RECALLING 6 MY 2003-2006 2500 SPRINTER VAN CLASS B REGULAR BODY AND EXTENDED BODY RECREATIONAL VEHICLES EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
DAIMLER BUSES OF NORTH CAROLINA (DBNC) IS RECALLING 334 MY 2005-2006 SPRINTER 2500 AND MY 2003, 2005-2007 SPRINTER 3500 BUSES EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE BUSES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 404, "PLATFORM LIFT INSTALLATION IN MOTOR VEHICLES." THE THRESHOLD WARNING SYSTEM MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER IN A CERTAIN SPOT WITHIN THE DEFINED THRESHOLD AREA.
CERTAIN BUSES EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 403, "PLATFORM LIFT SYSTEMS FOR MOTOR VEHICLES." THE INTERLOCK SWITCH SYSTEM IN THE LIFT MAY NOT DETECT THE PRESENCE OF A PASSENGER (EITHER WHEELCHAIR OR STANDEE) ON THE RICON WHEELCHAIR PLATFORM LIFT.
NHTSA recalls · summaries in NHTSA's own words
EU safety alerts
2 Sprinter alerts in Safety Gate, the European Union's rapid alert system, since 2018.
| Mercedes-Benz A12/0044/19 · 18 Jan 2019 | Injuries |
| Mercedes-Benz A12/1743/18 · 23 Nov 2018 | Injuries |
Safety Gate (European Commission) · CC0 · all EU alerts