Problems owners report
Complaints filed with NHTSA about the 2020 Audi Q7, by the system named in each complaint. One complaint can name several.
- Electrical system10
- Engine7
- Power train3
- Unknown or other3
- Forward collision avoidance2
- Engine and engine cooling2
- Service brakes2
- Service brakes, hydraulic1
- Fuel/propulsion system1
- Fuel system, gasoline1
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 2 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Fatal crashes in the US
From 2020 to 2023, 3 2020 Q7 vehicles were involved in crashes on US public roads in which someone died; 0 people died inside them, and 1 of the vehicles rolled over. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
New York safety inspections
At its first New York inspection the 2020 Audi Q7 failed the safety check 0.77% of the time — 34% less often than the average 2020 passenger car (1.18%). Median odometer at inspection: 31,613 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
Registered new in Europe in 2020
13,630 new Audi Q7 cars were registered in the EU, Norway and Iceland in 2020; the largest markets were Germany (4,453), the United Kingdom (4,033), France (873).
- Average mass
- 2,300 kg
- Average CO₂
- 187 g/km (WLTP)
- Average power
- 217 kW
- Fuel type recorded
- Diesel 69% · Petrol/electric 26% · Petrol 5.2%
European Environment Agency, CO₂ emissions from new passenger cars · averages weighted by registrations; CO₂ is the type-approval value; fuel type as recorded at registration, where many non-plug-in hybrids appear as petrol · re-use permitted with acknowledgement
Engines
The most common engines in 2020 Audi Q7 cars on Dutch roads are the 3.0 hybrid (250 kW, 335 hp) and 3.0 hybrid (210 kW, 282 hp).
| Engine | Power | Cars |
|---|---|---|
| 3.0 hybrid | 250 kW 335 hp | 869 |
| 3.0 hybrid | 210 kW 282 hp | 62 |
RDW Open Data (CC0): registered passenger cars and their fuel data · engine size rounded to 0.1 litre, net maximum power · versions with at least 20 cars
In the Netherlands
944 first registered in 2020 are on Dutch roads; 89% arrived later as imports. Median list price when new: €115,376.
Most common APK defects
- Bandenspanning niet op juiste waarde277
- Band onvoldoende profiel120
- Dimlicht onjuist afgesteld85
- Band(en) aanwezig met een profieldiepte van 1,6 t/m 2,5 mm75
- Band beschadigd31
- Ruitenwisserinstallatie geeft onvoldoende zicht23
- Retroreflector vertoont gebrek15
- Bandenspanning op 1 as niet gelijk10
Colours
RDW Open Data: registered vehicles and APK defects (CC0) · defect descriptions in the RDW's Dutch wording
In the United Kingdom
3,632 cars built in 2020 were licensed for the road at the end of 2025, and 54 more were declared off the road (SORN).
Department for Transport and DVLA, vehicle licensing statistics (table VEH0124, year of manufacture) · Open Government Licence v3.0
MOT test results in Great Britain
In 2023, 3,805 of these cars first registered in 2020 took their annual MOT test. 88% passed first time; among all cars first registered in 2020 the figure was 88%.
| Failed on | These cars | All cars from 2020 |
|---|---|---|
| Tyres | 7.7% | 4.9% |
| Lamps, reflectors and electrical equipment | 1.7% | 3.0% |
| Visibility | 0.9% | 2.8% |
| Brakes | 0.9% | 1.8% |
| Identification of the vehicle | 0.8% | 0.2% |
| Noise, emissions and leaks | 0.7% | 0.6% |
DVSA anonymised MOT tests and results, 2023 (Department for Transport) · Open Government Licence v3.0 · first tests only; a fix made at the test station within the hour still counts as a fail
In New Zealand
214 2020 cars are on the New Zealand register; 15% arrived as used imports, 84% were sold new in New Zealand.
NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0
Crash-test ratings
NHTSA 5-star results for 1 variant; not yet fully rated. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2020 Audi Q7 SUV AWD | — | 15.7 % |
- Electronic stability control
- Standard
- Forward collision warning
- Standard
- Lane departure warning
- No
- Best overall rating
- —
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Fuel consumption
Official Canadian test results for 2 variants: combined 11.3–12.7 L/100 km (about 19–21 mpg US), CO₂ 264–296 g/km.
| Variant | City | Highway | Combined |
|---|---|---|---|
| Q7 · Sport utility vehicle: Standard · Premium gasoline | 12.4 | 10.1 | 11.3 |
| Q7 · Sport utility vehicle: Standard · Premium gasoline | 13.8 | 11.4 | 12.7 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
Recalls in Canada
3 Transport Canada recalls for the 2020 Audi Q7.
| 2025713 19 Dec 2025 | Visual System Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the display. Canadian regulations require the rearview i… |
| 2022384 20 Jul 2022 | Fuel System Issue: On certain vehicles, the fuel delivery module inside the fuel tank could fail. If this happens, the engine may run rough or may not start. This could a… |
| 2021067 17 Feb 2021 | Airbag Issue: Certain vehicles do not meet a performance requirement of Canadian regulations for crash protection. In particular, the vehicles do not meet the minimu… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020 Q7 vehicles. Incompatibility between the front camera control software and the heating element used for the front camera on the windshield may cause the heating element to overheat.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2021 Audi Q8, and 2020-2021 Audi Q7 vehicles. A component inside the fuel pump may break, causing the fuel pump to fail.
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2021 Audi Q7 vehicles. The air bag control module may deploy the second stage of the front passenger air bag too quickly after the first stage when the seat is occupied by an unbelted child. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Audi told its dealers about the 2020 Audi Q7: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11011316 | Under this service action, Audi dealers will replace the starter-alternator in affected vehicles at no cost to owners. A defective starter-alternator may inhibit start/stop functionality which could increase CO2 and other emissions while the vehicle is stopped. Emissions still remain within certification standards. Updated affected vehicle chart & owner notification letters to reflect the addition of 2021 model year. Updated affected vehicle chart & owner notification letters to reflect the addition of the next wave of vehicles. |
| 11011314 | Under this service action, Audi dealers will replace the starter-alternator in affected vehicles at no cost to owners. A defective starter-alternator may inhibit start/stop functionality which could increase CO2 and other emissions while the vehicle is stopped. Emissions still remain within certification standards. Updated affected vehicle chart & owner notification letters to reflect the addition of 2021 model year. Updated affected vehicle chart & owner notification letters to reflect the addition of the next wave of vehicles. |
| 11011307 | This bulletin provides information when high beam assist, or traffic sign detection limited, DTC C12B3FD may be stored in the DAS control module. |
| 11011303 | This bulletin provides information when the anti-theft alarm activates for no reason, or when the anti-theft alarm does not activate. |
| 11011296 | This bulletin provides service-info relating to lithium-ion high-voltage batteries; determining energy content. |
| 11011285 | This TSB Provides information when parking assistance provides false warnings. |
| 11011282 | This bulletin provides information when speaker rattles, vibrations, or audio interference is noted. |
| 11011277 | This bulletin provides information when the parking brake does not work sporadically; DTC B107BF0 or B10FCF0 stored in the driver assist systems. |
| 11011274 | This bulletin provides information when the restricted function icon for Audi Pre sense is displayed after engine starts. |
| 11011272 | This bulletin provides information when the overhead view camera (TopView) calibration fails. |
| 11011271 | This bulletin provides general information and information when the laser scanner requires readjustment. |
| 11011268 | This bulletin pertains to complaints/general information regarding SOS Emergency Assist. |
| 11011267 | This bulletin provides information pertaining to noise complaints at the anchoring point of second row of seats caused by contact between lock and locking mechanism. |
| 11011263 | This bulletin provides information regarding cleaning exterior glass. |
| 11011256 | This bulletin provides information when the DTCs B200FF0 to B200FF5 are stored in the J775 suspension control unit. |
| 11011253 | This bulletin provides infomraion when there are rumbling/knocking noises from the front suspension. |
| 11011249 | This TSB provides info when there is a 48V vehicle electrical system warning, DTC U046900 stored in the ECM. |
| 11011240 | This bulletin provides information about professional noise analysis with the VAS 611 015 PICO-NVH tool |
| 11011239 | This bulletin advises that fuel additives are not permitted. |
| 11009990 | Under this service action, Audi dealers will replace the starter-alternator in affected vehicles at no cost to owners. A defective starter-alternator may inhibit start/stop functionality which could increase CO2 and other emissions while the vehicle is stopped. Emissions still remain within certification standards. Updated affected vehicle chart & owner notification letters to reflect the addition of 2021 model year. Updated parts table in parts section. |
| 11009989 | Under this service action, Audi dealers will replace the starter-alternator in affected vehicles at no cost to owners. A defective starter-alternator may inhibit start/stop functionality which could increase CO2 and other emissions while the vehicle is stopped. Emissions still remain within certification standards. Updated affected vehicle chart & owner notification letters to reflect the addition of 2021 model year.Updated affected vehicle chart & owner notification letters to reflect the addition of 2022 model year. |
| 11009985 | Under this service action, Audi dealers will replace the starter-alternator in affected vehicles at no cost to owners. A defective starter-alternator may inhibit start/stop functionality which could increase CO2 and other emissions while the vehicle is stopped. Emissions still remain within certification standards. Updated affected vehicle chart & owner notification letters to reflect the addition of 2021 model year. Updated parts table in parts section. |
| 11009984 | Under this service action, Audi dealers will replace the starter-alternator in affected vehicles at no cost to owners. A defective starter-alternator may inhibit start/stop functionality which could increase CO2 and other emissions while the vehicle is stopped. Emissions still remain within certification standards. Updated affected vehicle chart & owner notification letters to reflect the addition of 2021 model year.Updated affected vehicle chart & owner notification letters to reflect the addition of 2022 model year. |
| 11009983 | Vehicle Concerns Before Recall Repair Available |
| 11009967 | This bulletin provides information when there is an issue with wireless charging/wireless charging not working with Audi Phone Box. |
NHTSA manufacturer communications (public domain)