Problems owners report
Complaints filed with NHTSA about the 2021 Audi Q7, by the system named in each complaint. One complaint can name several.
- Electrical system44
- Engine19
- Unknown or other11
- Forward collision avoidance7
- Back over prevention6
- Service brakes6
- Steering5
- Lane departure5
- Vehicle speed control4
- Fuel/propulsion system3
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 5 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Fatal crashes in the US
From 2020 to 2023, 6 2021 Q7 vehicles were involved in crashes on US public roads in which someone died; 1 person died inside them, and 1 of the vehicles rolled over. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
New York safety inspections
At its first New York inspection the 2021 Audi Q7 failed the safety check 0.56% of the time — 40% less often than the average 2021 passenger car (0.95%). Median odometer at inspection: 26,508 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
Registered new in Europe in 2021
8,554 new Audi Q7 cars were registered in the EU, Norway and Iceland in 2021; the largest markets were Germany (3,688), Poland (1,261), France (503).
- Average mass
- 2,330 kg
- Average CO₂
- 149 g/km (WLTP)
- Average power
- 221 kW
- Fuel type recorded
- Diesel 53% · Petrol/electric 42% · Petrol 4.7%
European Environment Agency, CO₂ emissions from new passenger cars · averages weighted by registrations; CO₂ is the type-approval value; fuel type as recorded at registration, where many non-plug-in hybrids appear as petrol · re-use permitted with acknowledgement
Real-world fuel consumption
2,027 Audi Q7 cars first registered in Europe in 2021 report their fuel use through the on-board meter. Diesel hybrid versions use 9.2 l/100 km on the road against 8.1 in the WLTP test (+14%).
| Fuel | Cars | On the road | WLTP | Difference |
|---|---|---|---|---|
| Diesel | 175 | 9.2 | 8.1 | +15% |
| Diesel hybrid | 912 | 9.2 | 8.1 | +14% |
| Plug-in hybrid | 940 | 9.9 | 2.7 | +262% |
Litres per 100 km from the cars' own fuel meters (OBFCM), collected in 2024; the year is the year of first registration. All years together · European Environment Agency · CC BY 4.0
In the Netherlands
931 first registered in 2021 are on Dutch roads; 84% arrived later as imports. Median list price when new: €107,089.
Most common APK defects
- Bandenspanning niet op juiste waarde183
- Dimlicht onjuist afgesteld61
- Band(en) aanwezig met een profieldiepte van 1,6 t/m 2,5 mm48
- Band onvoldoende profiel34
- Band beschadigd19
- Mechanische delen van het remsysteem vertonen slijtage7
- Bandenspanning op 1 as niet gelijk6
- Stofhoes aandrijfas beschadigd en dicht niet af6
Colours
RDW Open Data: registered vehicles and APK defects (CC0) · defect descriptions in the RDW's Dutch wording
In the United Kingdom
3,025 cars built in 2021 were licensed for the road at the end of 2025, and 59 more were declared off the road (SORN).
Department for Transport and DVLA, vehicle licensing statistics (table VEH0124, year of manufacture) · Open Government Licence v3.0
MOT test results in Great Britain
In 2023, 126 of these cars first registered in 2021 took their annual MOT test. 90% passed first time; among all cars first registered in 2021 the figure was 91%.
| Failed on | These cars | All cars from 2021 |
|---|---|---|
| Tyres | 6.3% | 3.3% |
| Identification of the vehicle | 3.2% | 0.1% |
| Noise, emissions and leaks | 1.6% | 0.4% |
| Visibility | 1.6% | 1.6% |
| Seat belts and supplementary restraint systems | 0.8% | 0.3% |
DVSA anonymised MOT tests and results, 2023 (Department for Transport) · Open Government Licence v3.0 · first tests only; a fix made at the test station within the hour still counts as a fail
In New Zealand
200 2021 cars are on the New Zealand register; 11% arrived as used imports, 89% were sold new in New Zealand.
NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0
Crash-test ratings
NHTSA 5-star results for 1 variant; not yet fully rated. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2021 Audi Q7 SUV AWD | — | 15.7 % |
- Electronic stability control
- Standard
- Forward collision warning
- Standard
- Lane departure warning
- Standard
- Best overall rating
- —
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Fuel consumption
Official Canadian test results for 2 variants: combined 11.3–12.0 L/100 km (about 20–21 mpg US), CO₂ 264–281 g/km.
| Variant | City | Highway | Combined |
|---|---|---|---|
| Q7 45 TFSI quattro · Sport utility vehicle: Standard · Premium gasoline | 12.4 | 10.1 | 11.3 |
| Q7 55 TFSI quattro · Sport utility vehicle: Standard · Premium gasoline | 13.4 | 10.4 | 12.0 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
Recalls in Canada
8 Transport Canada recalls for the 2021 Audi Q7.
| 2025713 19 Dec 2025 | Visual System Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the display. Canadian regulations require the rearview i… |
| 2025167 31 Mar 2025 | Lights And Instruments Issue: On certain vehicles, a problem with the instrument cluster (virtual cockpit) could cause it to shut down. If this happens, you may not be able to see … |
| 2022565 5 Oct 2022 | Visual System Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the display. Canadian regulations require the rearview i… |
| 2022384 20 Jul 2022 | Fuel System Issue: On certain vehicles, the fuel delivery module inside the fuel tank could fail. If this happens, the engine may run rough or may not start. This could a… |
| 2022022 26 Jan 2022 | Suspension Issue: On certain vehicles, the rear wheel alignment was not checked during recall 42L1 (Transport Canada Recall 2021-249). As a result, the steering could pu… |
| 2021486 4 Aug 2021 | Seats And Restraints Issue: On certain vehicles, the passenger seat belt assemblies may contain defective automatic locking retractors (ALR). As a result, the seat belts may not p… |
| 2021249 26 Apr 2021 | Suspension Issue: On certain vehicles, the lock nuts for the rear trailing arm bolts may be defective. If a nut breaks, there could be sudden changes in rear wheel align… |
| 2021067 17 Feb 2021 | Airbag Issue: Certain vehicles do not meet a performance requirement of Canadian regulations for crash protection. In particular, the vehicles do not meet the minimu… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 SQ8, A6 SEDAN, A7, A8, Q7, Q8, RS6 Avant, RS7, RSQ8, S6 SEDAN, S7, S8, A6 Allroad, and SQ7 vehicles. Due to a software error, the instrument panel display may fail.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Audi A8, RS7, RS6 Avant, RS5 Sportback, RS5 Coupe, Q8, Q7, Q5 Sportback, S4 Sedan, Q5, A7, A6, A6 Allroad, A5 Sportback, A5 Coupe, A5 Cabrioleet, A4 Sedan, A4 Allroad, E-Tron Sportback Quattro, SQ7, S5 Cabriolet, E-Tron Quattro, SQ8, SQ5 Sportback, SQ5, S8, S7, S6 Sedan, S5 Sportback, S5 Coupe, 2022 E-Tron GT, and 2021-2022 RSQ8 vehicles. Due to a software issue, a blank or black screen may be displayed instead of the rearview camera image when the vehicle is placed in reverse gear. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2021 Audi Q8, and 2020-2021 Audi Q7 vehicles. A component inside the fuel pump may break, causing the fuel pump to fail.
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2021 Audi Q7 vehicles. The air bag control module may deploy the second stage of the front passenger air bag too quickly after the first stage when the seat is occupied by an unbelted child. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi A6 Allroad, Q7, RS6 and RS7 vehicles. The electrical connector can detach from the door crash sensor in either of the front doors.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Audi told its dealers about the 2021 Audi Q7: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11011316 | Under this service action, Audi dealers will replace the starter-alternator in affected vehicles at no cost to owners. A defective starter-alternator may inhibit start/stop functionality which could increase CO2 and other emissions while the vehicle is stopped. Emissions still remain within certification standards. Updated affected vehicle chart & owner notification letters to reflect the addition of 2021 model year. Updated affected vehicle chart & owner notification letters to reflect the addition of the next wave of vehicles. |
| 11011314 | Under this service action, Audi dealers will replace the starter-alternator in affected vehicles at no cost to owners. A defective starter-alternator may inhibit start/stop functionality which could increase CO2 and other emissions while the vehicle is stopped. Emissions still remain within certification standards. Updated affected vehicle chart & owner notification letters to reflect the addition of 2021 model year. Updated affected vehicle chart & owner notification letters to reflect the addition of the next wave of vehicles. |
| 11011307 | This bulletin provides information when high beam assist, or traffic sign detection limited, DTC C12B3FD may be stored in the DAS control module. |
| 11011303 | This bulletin provides information when the anti-theft alarm activates for no reason, or when the anti-theft alarm does not activate. |
| 11011296 | This bulletin provides service-info relating to lithium-ion high-voltage batteries; determining energy content. |
| 11011285 | This TSB Provides information when parking assistance provides false warnings. |
| 11011282 | This bulletin provides information when speaker rattles, vibrations, or audio interference is noted. |
| 11011277 | This bulletin provides information when the parking brake does not work sporadically; DTC B107BF0 or B10FCF0 stored in the driver assist systems. |
| 11011276 | This TSB provides information when DTCs U142100 and U164200 are stored as passive/sporadic in the gateway. |
| 11011274 | This bulletin provides information when the restricted function icon for Audi Pre sense is displayed after engine starts. |
| 11011273 | This bulletin provides information when DTC B187A00 is stored: Park steer assist cancelation (symptom number 98341). |
| 11011272 | This bulletin provides information when the overhead view camera (TopView) calibration fails. |
| 11011268 | This bulletin pertains to complaints/general information regarding SOS Emergency Assist. |
| 11011267 | This bulletin provides information pertaining to noise complaints at the anchoring point of second row of seats caused by contact between lock and locking mechanism. |
| 11011263 | This bulletin provides information regarding cleaning exterior glass. |
| 11011256 | This bulletin provides information when the DTCs B200FF0 to B200FF5 are stored in the J775 suspension control unit. |
| 11011253 | This bulletin provides infomraion when there are rumbling/knocking noises from the front suspension. |
| 11011249 | This TSB provides info when there is a 48V vehicle electrical system warning, DTC U046900 stored in the ECM. |
| 11011240 | This bulletin provides information about professional noise analysis with the VAS 611 015 PICO-NVH tool |
| 11011239 | This bulletin advises that fuel additives are not permitted. |
| 11009990 | Under this service action, Audi dealers will replace the starter-alternator in affected vehicles at no cost to owners. A defective starter-alternator may inhibit start/stop functionality which could increase CO2 and other emissions while the vehicle is stopped. Emissions still remain within certification standards. Updated affected vehicle chart & owner notification letters to reflect the addition of 2021 model year. Updated parts table in parts section. |
| 11009989 | Under this service action, Audi dealers will replace the starter-alternator in affected vehicles at no cost to owners. A defective starter-alternator may inhibit start/stop functionality which could increase CO2 and other emissions while the vehicle is stopped. Emissions still remain within certification standards. Updated affected vehicle chart & owner notification letters to reflect the addition of 2021 model year.Updated affected vehicle chart & owner notification letters to reflect the addition of 2022 model year. |
| 11009985 | Under this service action, Audi dealers will replace the starter-alternator in affected vehicles at no cost to owners. A defective starter-alternator may inhibit start/stop functionality which could increase CO2 and other emissions while the vehicle is stopped. Emissions still remain within certification standards. Updated affected vehicle chart & owner notification letters to reflect the addition of 2021 model year. Updated parts table in parts section. |
| 11009984 | Under this service action, Audi dealers will replace the starter-alternator in affected vehicles at no cost to owners. A defective starter-alternator may inhibit start/stop functionality which could increase CO2 and other emissions while the vehicle is stopped. Emissions still remain within certification standards. Updated affected vehicle chart & owner notification letters to reflect the addition of 2021 model year.Updated affected vehicle chart & owner notification letters to reflect the addition of 2022 model year. |
| 11009983 | Vehicle Concerns Before Recall Repair Available |
NHTSA manufacturer communications (public domain)