Problems owners report
Complaints filed with NHTSA about the 2011 BMW 328i, by the system named in each complaint. One complaint can name several.
- Engine194
- Engine and engine cooling175
- Electrical system129
- Air bags91
- Unknown or other43
- Power train24
- Fuel/propulsion system20
- Exterior lighting19
- Seat belts12
- Structure11
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 19 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Fatal crashes in the US
From 2020 to 2023, 59 2011 328i vehicles were involved in crashes on US public roads in which someone died; 41 people died inside them, and 8 of the vehicles rolled over. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
Crash-test ratings
NHTSA 5-star results for 8 variants; not yet fully rated. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2011 BMW 328 I 2 DR AWD | — | 9.3 % |
| 2011 BMW 328 I 2 DR RWD | — | 9.3 % |
| 2011 BMW 328 I 4 DR AWD | — | 10.3 % |
| 2011 BMW 328 I 4 DR RWD | — | 10.3 % |
| 2011 BMW 328 I C AWD | — | 0.0 % |
| 2011 BMW 328 I C RWD | — | 9.3 % |
| 2011 BMW 328 I SW AWD | — | 10.3 % |
| 2011 BMW 328 I SW RWD | — | 10.3 % |
- Electronic stability control
- Standard
- Forward collision warning
- No
- Lane departure warning
- No
- Best overall rating
- —
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Fuel consumption
Official Canadian test results for 12 variants: combined 10.4–11.7 L/100 km (about 20–23 mpg US), CO₂ 239–269 g/km.
| Variant | City | Highway | Combined |
|---|---|---|---|
| 328i · Compact · Premium gasoline | 12.3 | 8.1 | 10.4 |
| 328i · Compact · Premium gasoline | 12.1 | 8.2 | 10.4 |
| 328i Coupe · Subcompact · Premium gasoline | 12.3 | 8.1 | 10.4 |
| 328i Coupe · Subcompact · Premium gasoline | 12.1 | 8.2 | 10.4 |
| 328i Cabriolet · Subcompact · Premium gasoline | 13.0 | 8.8 | 11.1 |
| 328i Cabriolet · Subcompact · Premium gasoline | 13.7 | 8.8 | 11.5 |
| 328i xDrive · Compact · Premium gasoline | 13.3 | 9.3 | 11.5 |
| 328i xDrive Coupe · Subcompact · Premium gasoline | 13.3 | 9.3 | 11.5 |
| 328i xDrive Touring · Station wagon: Small · Premium gasoline | 13.3 | 9.3 | 11.5 |
| 328i xDrive · Compact · Premium gasoline | 13.8 | 9.0 | 11.7 |
| 328i xDrive Coupe · Subcompact · Premium gasoline | 13.8 | 9.0 | 11.7 |
| 328i xDrive Touring · Station wagon: Small · Premium gasoline | 13.8 | 9.0 | 11.7 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
Recalls
BMW of North America, LLC (BMW) is recalling certain 2006-2011 3 Series Sedan (324i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi), 2006-2012 3 Series Sportswagon (325xi, 328i, 328xi), and 2009-2011 3 Series Sedan (335d) vehicles. The original steering wheel may have been replaced with a sport or M-sport steering wheel equipped with an inflator that can explode during deployment.
BMW of North America, LLC (BMW) is recalling certain 2008-2013 128i and 135i Convertibles, 128i, 135i, and M Coupes, 2007-2010 X3 30si and X3 xDrive30i, 2013-2015 X1 sDrive28i, X1 xDrive28i and X1 xDrive35i, 2007-2013 328i, 328i xDrive, 335i, 335is, 335i xDrive and M3 Coupes, 2006-2011 328i, 328xi, 328i xDrive, 325i, 325xi, 330i, 330xi, 335i, 335xi, 335i xDrive and M3, 2009-2011 335D, 2006-2012 325xi, 328i, 328xi and 328i xDrive, 2010-2011 X6 ActiveHybrid, 2007-2013 328i, 335i, 335is, M3 Coupes, X5 30si, X5 xDrive30i, X5 xDrive35i, X5 48i, X5 xDrive48i, X5 xDrive50i and X5 M, 2009-2013 X5 xDrive35d and 2008-2014 X6 xDrive35i, X6 xDrive50i and X6M vehicles equipped with non-desiccated driver frontal air bag inflators containing phase stabilized ammonium nitrate (PSAN) that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
BMW of North America, LLC (BMW) is recalling certain 2008-2011 128i and 2007-2011 328i, 328xi, 328i xDrive, 525i, 525xi, 528i, 528xi, 530i, 530xi, X3 3.0si, X3 xDrive30i, X5 xDrive30i, Z4 3.0i, Z4 3.0si and Z4 sDrive30i vehicles. The heater for the positive crankcase ventilation (PCV) valve may short circuit.
BMW of North America, LLC (BMW) is recalling certain 2006-2011 323i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi and M3, 2007-2011 328i xDrive, 335i xDrive and 335is and 2009-2011 335d vehicles. The wiring and electrical connectors for the system that controls air flow for the heating and air conditioning system may overheat.
BMW of North America, LLC (BMW) is recalling certain model year 2010-2011 128i Coupe, 128i Convertible, 328i Sedan, 328i xDrive Sedan, 328i Coupe, 328i Convertible, 328i Sports Wagon and Z4 sDrive 30i, 2011-2012 135i Coupe, 135i Convertible, 335i Sedan, X5 xDrive 35i, and X6 xDrive 35i, 2011 335i xDrive Sedan, 335i Coupe, 335i Convertible, 528i Sedan, 535i Sedan, 535i xDrive Sedan, X3 xDrive 28i, and X3 xDrive 35i, 2010 X3 xDrive 30i, and X5 xDrive 30i, 2012 640i Coupe, and 640i Convertible and 2010-2012 535i Gran Turismo vehicles. In the affected vehicles, the bolts that secure the housing for the variable camshaft timing adjustment (VANOS) unit can loosen over time and may possibly break.
BMW is recalling certain model year 2008-2012 1-Series coupes and convertibles manufactured December 2007 through September 2011; and 2007-2011 3-Series coupes and convertibles manufactured March 2007 through October 2011; 2007-2011 3-Series sedans manufactured March 2007 through October 2011; 2007-2011 3-Series sports wagons manufactured March 2007 through June 2011; and 2009-2011 Z4 vehicles manufactured March 2009 through June 2011. In February 2013, BMW recalled 504,545 vehicles. In July 2013, BMW informed the agency that it was adding 1-Series, 3-Series, and Z4 vehicles, representing an additional 12,094 vehicles. The total number of vehicles being recalled is now 516,791. The connector for the positive battery cable connector and the corresponding terminal on the fuse box may degrade over time. Over time, the high current flow and heat from electrical resistance may lead to a breakage of the connection, and a loss of electrical power to the vehicle.
BMW IS RECALLING CERTAIN MODEL YEAR 2011 328I XDRIVE AND 335I XDRIVE VEHICLES MANUFACTURED FROM FEBRUARY 8, 2011, THROUGH JULY 29, 2011. THE FRONT DRIVESHAFT ATTACHMENT BOLTS MAY NOT HAVE BEEN TIGHTENED TO SPECIFICATION. IF THE BOLTS WERE NOT TIGHTENED TO SPECIFICATION, THEY MAY BECOME LOOSE.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What BMW told its dealers about the 2011 BMW 328i: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 10249437 | The basic conditions for initializing the power windows are not met. |
| 10249027 | The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints. |
| 10215024 | The engine?s intake charge-air duct limited warranty extension to 10 years/120,000 miles applies to ?eligible USspecification |
| 10211864 | The footwell module (FRM) cannot be encoded after replacement. |
| 10194296 | Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form. |
| 10181214 | Power Reduction, FC2A82 Intake VANOS and/or FC2A87 Exhaust VANOS Camshaft Fault: The ?Service Engine Soon? (MIL) lamp is illuminated and engine power reduction is perceived. This situation can occur after driving for some time with the engine at full operating temperature. If theignition is cycled, the engine then usually performs normally. |
| 10175267 | Power Reduction FC2A82 Intake VANOS and/or FC2 A87 Exhaust VANOS Camshaft Fault: The "Service Engine Soon" (MIL) lamp is illuminated and engine power reduction is perceived. This situation can occur after driving for some time with the engine at full operating temperature. If the ignition is cycled the engine then usually performs normally. |
| 10170574 | SERVICE ACTION: N54T ENGINE - INSPECT AND REPLACE INJECTOR(S). The piezo-type fuel injectors may cause a rough running at start-up or rough running while at idle. |
| 10163047 | RETRACTABLE HARDTOP STATUS REQUEST SUPPLEMENT. This Service Information bulletin replaces SI B54 09 07 dated September 2018. |
| 10162434 | Service Action: CIC - Install Navigation Road Map Database 2013. Before delivering affected vehicles to the customer, the Car Information Computer (CIC) road map database 2013 must be installed onto the CIC internal Hard Disc Drive (HDD). |
| 10162431 | "Erroneous CC Message "Remote control! Do not switch off the engine" is Displayed. An erroneous CC message, "Remote control!" " Do not switch off the engine" is displayed in the Central Information Display (CID). The engine can still be started, even with the CC message displayed. CAUSE: Car Access System (CAS) software error" |
| 10162426 | Trunk Lid Intermittently Does Not Open or Latch. Intermittently the trunk lid does not pop open when using the remote, or latch when closing. If the vehicle is driven and the trunk is not closed fully, a Check Control message will be displayed in the instrument cluster. CAUSE: The trunk lid is out of tolerance. When opening or closing the trunk lid, the latch rubs against the striker because of insufficient clearance. |
| 10162416 | "Power Reduction, FC 2A82 Intake VANOS and/or FC 2A87 Exhaust VANOS Camshaft Faults are Stored in DME. The ""Service Engine Soon"" (MIL) lamp is illuminated and engine power reduction is perceived. This situation can occur after driving for some time with the engine at full operating temperature. If the ignition is cycled, the engine then usually performs normally. The following faults are stored in the DME: * 2A82 VANOS intake - stiff; jammed mechanically * 2A87 VANOS exhaust - stiff; jammed mechanically * 130108 VANOS intake: control fault, position not reached * 130308 VANOS exhaust |
| 10162406 | Power Mirrors and/or Windows are Inoperative. The power windows and/or power mirrors are inoperative. The LED on the headlight switch is flashing. There is a check control message for Windows/Mirrors/ Headlights. There may also be a complaint of water in one or both headlights. One of the following fault codes may be stored: * 9CBD - Communication with stepper motor box left defective * 9CBE - Communication with stepper motor box right defective * 9CC1 - Communication with mirror driver side defective * 9CC2 - Communication with mirror passenger side defective/Right Stepper Motor Controller (S |
| 10162404 | "Outside Door Mirror Moves when Locking or Unlocking the Vehicle. The door mirror tilts immediately after unlocking or locking. The mirror position does not correspond to the memory position preset by the customer. Pressing the seat memory button typically will return the mirror to the stored position. Poor electrical contacts of the mirror drive in the mirror housing INFORMATION The problem has been integrated into ISTA diagnostics. Follow the diagnosis test plan using the latest ISTA version. In Information Search, select the "Function Structure"" tab. Select Body, Mirror, Door mirror, Drive |
| 10162395 | N55 Engine: Various Faults Stored in DME Related to VANOS and Camshaft Position. A rattling noise can be heard from the engine compartment; the engine has a loss of power; and the Service Engine Soon lamp is illuminated. One or more of the following faults may be stored. E70, E71, E82, E88, E90, E92 and E93: 2D5A - VANOS, intake: control fault, camshaft sticking 2D5B - VANOS, intake: control fault, position not reached 2D60 - VANOS, exhaust: control fault, camshaft sticking 2D61 - VANOS, exhaust: control fault, position not reached 2D9F - camshaft input sensor: signal implausible 2DA1 - Camsha |
| 10160287 | TAKATA AIR BAG RECALL-RELATED SHORT-TERM ALTERNATE TRANSPORTATION AND CONSEQUENTIAL REPAIRS This Service Information bulletin supersedes SI B01 31 18 dated October 2018. |
| 10160244 | TAKATA AIR BAG RECALL-RELATED SHORT-TERM ALTERNATE TRANSPORTATION AND CONSEQUENTIAL REPAIRS This Service Information bulletin supersedes SI B01 31 18 dated October 2018. |
| 10154816 | In an effort to improve the completion rate on Takata air bag recall affected vehicles; BMW NA has expanded the BMW Ultimate Rewards platform to include a new Recall Support page. This page will allow IRFs to check their customers VINs for open Takata recalls; and get rewarded for helping us with completing repairs. |
| 10153726 | TAKATA CLASS ACTION SETTLEMENT. CUSTOMER SUPPORT PROGRAM. FRONT DRIVER SIDE AIRBAG MODULES. |
| 10152314 | Door Open Message Displayed, Even Though Door Is Closed. The customer complains that while driving, a CCM (check control message) indicates the doors are open, even though they are closed. Also, sometimes the gong will sound and the interior lights will go on and off. Unspecified FRM door lock status due to voltage variations |
| 10151335 | Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware. |
| 10151300 | N51, N52, N52K and N52T Engines: Various Eccentric Shaft Sensor Faults stored in the DME - Diagnostic Hints This Service Information bulletin and attachment supersedes SI B11 06 16 dated April 2016.. The customer may complain about one of the following: Rough engine running Engine cannot be started (crank no start) Check Engine Light illuminated One or more of the following faults may be stored in the DME: 2A37 - Valvetronic, eccentric shaft sensor plausibility 2A47 - Valvetronic, eccentric shaft, signal plausibility 134E08 - Eccentric shaft plausibility (on F10, F25 vehicles only) CAUSE The V |
| 10151255 | ISTA/P Cannot Program an E-Series N55 Replacement DME. ISTA/P fails when attempting to program a replacement DME (MEVD172) on BN2000 E-Series vehicles with the Continental HPP. Part number: 12 14 8 618 483. DME logistic error between the replacement hardware and basic software prevents correct programming with ISTA/P. |
| 10151247 | N51, N52, N52K and N52T Engines: Various Eccentric Shaft Sensor Faults stored in the DME - Diagnostic Hints. The customer may complain about one of the following: Rough engine running Engine cannot be started (crank no start) Check Engine Light illuminated One or more of the following faults may be stored in the DME: 2A37 - Valvetronic, eccentric shaft sensor plausibility 2A47 - Valvetronic, eccentric shaft, signal plausibility 134E08 - Eccentric shaft plausibility (on F10, F25 vehicles only) CAUSE The VVT eccentric shaft sensor connector, and/or DME connector may have oil contamination due to |
NHTSA manufacturer communications (public domain)