Complaints by model year
Each bar is one model year. Highlighted: 2007. The most recent years are still collecting complaints.
NHTSA ODI complaints (public domain) · updated 23 Oct 2026
Year by year
| Model year | Complaints | Recalls |
|---|---|---|
| 2016 328i | 57 | 1 |
| 2015 328i | 125 | 4 |
| 2014 328i | 152 | 8 |
| 2013 328i | 257 | 5 |
| 2012 328i | 130 | 6 |
| 2011 328iMost complaints | 577 | 7 |
| 2010 328i | 155 | 6 |
| 2009 328i | 193 | 6 |
| 2008 328i | 239 | 5 |
| 2007 328iMost complaints | 399 | 6 |
| 2006 | 0 | 3 |
| 2005 | 0 | 1 |
| 2004 | 0 | 1 |
| 2003 | 0 | 1 |
| 2002 | 0 | 1 |
| 2001 | 4 | 3 |
| 2000 328i | 112 | 7 |
| 1999 328i | 98 | 7 |
| 1998 | 26 | 0 |
| 1997 | 25 | 0 |
| 1996 | 31 | 0 |
A model year gets its own page when it has enough data for at least three sections
Most common problems
- Electrical system683
- Engine625
- Air bags551
- Engine and engine cooling467
- Unknown or other181
- Power train171
- Fuel/propulsion system128
- Structure110
NHTSA ODI complaints, all model years
Fatal crashes in the US
From 2020 to 2023, 344 328i vehicles were involved in crashes on US public roads in which someone died, and 196 people died inside them. These are counts, not crash rates: a model with more cars on the road shows up more often, and people killed outside the vehicle are not counted here.
| Model year | Vehicles in fatal crashes | Deaths in the vehicle |
|---|---|---|
| 2016 | 20 | 14 |
| 2015 | 31 | 11 |
| 2014 | 26 | 11 |
| 2013 | 41 | 23 |
| 2012 | 10 | 5 |
| 2011 | 59 | 41 |
| 2010 | 22 | 11 |
| 2009 | 35 | 21 |
| 2008 | 35 | 18 |
| 2007 | 46 | 27 |
| 2000 | 5 | 4 |
| 1999 | 6 | 4 |
| 1998 | 3 | 2 |
| 1997 | 4 | 3 |
| 1996 | 1 | 1 |
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain) · how we count
Crash-test ratings by year
NHTSA 5-star results for 5 model-year variants; 4 of 4 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Year | Variant | Overall | Rollover risk |
|---|---|---|---|
| 2015 | 2015 BMW 328 I 4 DR RWD | ★★★★★ | 9.5 % |
| 2014 | 2014 BMW 328 I 4 DR RWD | ★★★★★ | 9.5 % |
| 2013 | 2013 BMW 328 I 4 DR RWD | ★★★★★ | 9.5 % |
| 2012 | 2012 BMW 328 I 4 DR RWD | ★★★★★ | 9.5 % |
| 2011 | 2011 BMW 328 I 2 DR AWD | — | 9.3 % |
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Fuel consumption by year
Official Canadian test results for 15 model years, best variant per year. Combined consumption ranges from 8.4–11.4 L/100 km.
| Year | Variant | City | Highway | Combined |
|---|---|---|---|---|
| 2016 | 328i xDrive · Compact · Premium gasoline | 10.5 | 6.9 | 8.9 |
| 2015 | 328i Sedan · Compact · Premium gasoline | 10.0 | 6.5 | 8.4 |
| 2014 | 328i · Compact · Premium gasoline | 10.0 | 6.5 | 8.4 |
| 2013 | 328i · Compact · Premium gasoline | 9.9 | 6.6 | 8.4 |
| 2012 | 328i Coupe · Subcompact · Premium gasoline | 12.2 | 8.3 | 10.5 |
| 2011 | 328i · Compact · Premium gasoline | 12.3 | 8.1 | 10.4 |
| 2010 | 328i · Compact · Premium gasoline | 12.2 | 8.2 | 10.4 |
| 2009 | 328i Coupe · Subcompact · Premium gasoline | 12.8 | 8.2 | 10.7 |
| 2008 | 328i · Compact · Premium gasoline | 12.6 | 8.3 | 10.7 |
| 2007 | 328i · Compact · Premium gasoline | 12.8 | 8.5 | 10.8 |
| 2000 | 328i · Compact · Premium gasoline | 13.0 | 8.9 | 11.2 |
| 1999 | 328i · Compact · Premium gasoline | 13.0 | 8.9 | 11.2 |
| 1998 | 328i Convertible · Minicompact · Premium gasoline | 13.4 | 8.9 | 11.4 |
| 1997 | 328i Convertible · Minicompact · Premium gasoline | 13.4 | 9.0 | 11.4 |
| 1996 | 328i Convertible · Minicompact · Premium gasoline | 13.3 | 8.9 | 11.3 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
Recalls
27 campaigns cover the 328i; the latest 12 are below.
BMW of North America, LLC (BMW) is recalling certain 2014 4 Series Coupe (428i, 428i xDrive, 435i, 435i xDrive), 3 Series Sedan (320i, 320i xDrive, 328i, 328i xDrive, 335i, 335i xDrive), and 2014-2015 2 Series Coupe (228i, 228i xDrive, M235i, M235i xDrive) vehicles. The head air bag inflator may fail at the weld joint, which can cause gas to leak from the inflator or result in an inflator rupture.
BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.
BMW of North America, LLC (BMW) is recalling certain 2015 6 Series Gran Coupe, 2014 5 Series Gran Turismo, 2014 5 Series Sedan, 2015 6 Series Convertible, 2015 6 Series Coupe, 2014 X5, 2013-2014 X3, 2014-2015 3 Series Sedan, 2014 4 Series Coupe, 2014 4 Series Convertible, 2014 3 Series Gran Turismo, and 2015 4 Series Gran Coupe vehicles. Please see the recall report for the complete list of models. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
BMW of North America, LLC (BMW) is recalling certain 2006-2011 3 Series Sedan (324i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi), 2006-2012 3 Series Sportswagon (325xi, 328i, 328xi), and 2009-2011 3 Series Sedan (335d) vehicles. The original steering wheel may have been replaced with a sport or M-sport steering wheel equipped with an inflator that can explode during deployment.
BMW of North America, LLC (BMW) is recalling certain 2014-2015 2 Series Coupe (228i, 228i xDrive, M235i), 3 Series Sedan (320i, 320i xDrive, 328i, 328i xDrive, 335i, 335i xDrive, M3, 328d, 328d xDrive), 4 Series Coupe (428i, 428i xDrive, 435i, 435i xDrive, M4), and 2015 4 Series Gran Coupe (428i, 428i xDrive, 435i, 435i xDrive) vehicles. The head air bag inflator may fail at the weld joint, which can cause gas to leak from the inflator or result in an inflator rupture.
BMW of North America, LLC (BMW) is recalling certain 2000-2001 BMW 3 Series (323Ci, 325Ci, 328Ci and 330Ci), 1999-2001 323i, 328i, 330i, 330xi, and 2000 323i, 328i stationwagon vehicles equipped with Non-Azide Driver air bag Inflators (NADI) manufactured by Takata. These vehicles are equipped with driver-side air bag inflators that were previously inspected, but not replaced under recall numbers 19V-851, 19V852, or 19V-853. Due to a manufacturing issue, the NADI inflator may absorb moisture, causing the inflator to explode or the air bag cushion to underinflate.
BMW of North America, LLC (BMW) is recalling certain 2000-2005 323iT, 325iT, 325xiT, 320i, 323i, 325i, 325xi, 328i, 330i and 330xi and 2000-2006 323Ci, 325Ci, 328Ci, 330Ci, M3 Coupe, 323Cic, 325Cic, 330Cic, and M3 Convertible vehicles equipped with non-desiccated frontal Takata PSAN inflators and PSPI passenger frontal air bag inflators containing phase stabilized ammonium nitrate (PSAN) propellant that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
BMW of North America, LLC (BMW) is recalling certain 2008-2013 128i and 135i Convertibles, 128i, 135i, and M Coupes, 2007-2010 X3 30si and X3 xDrive30i, 2013-2015 X1 sDrive28i, X1 xDrive28i and X1 xDrive35i, 2007-2013 328i, 328i xDrive, 335i, 335is, 335i xDrive and M3 Coupes, 2006-2011 328i, 328xi, 328i xDrive, 325i, 325xi, 330i, 330xi, 335i, 335xi, 335i xDrive and M3, 2009-2011 335D, 2006-2012 325xi, 328i, 328xi and 328i xDrive, 2010-2011 X6 ActiveHybrid, 2007-2013 328i, 335i, 335is, M3 Coupes, X5 30si, X5 xDrive30i, X5 xDrive35i, X5 48i, X5 xDrive48i, X5 xDrive50i and X5 M, 2009-2013 X5 xDrive35d and 2008-2014 X6 xDrive35i, X6 xDrive50i and X6M vehicles equipped with non-desiccated driver frontal air bag inflators containing phase stabilized ammonium nitrate (PSAN) that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
BMW of North America, LLC (BMW) is recalling certain 1999-2001 323i, 325i, 328i and 330i and 2000-2001 323Ci, 325Ci, 328Ci, 330Ci, 323iT, and 325iT vehicles equipped with Non-Azide Driver air bag Inflators (NADI) manufactured by Takata. These vehicles may have received a replacement driver air bag as part of a vehicle repair. Due to a manufacturing issue, the replacement NADI inflator may absorb moisture, causing the inflator to rupture or the air bag cushion to underinflate.
BMW of North America, LLC (BMW) is recalling certain 1999-2000 323i and 328i and 2000 323Ci and 328Ci vehicles equipped with Non-Azide Driver air bag Inflators (NADI) manufactured by Takata. These inflators do not contain phase stabilized ammonium nitrate (PSAN) propellant. Due to a manufacturing issue, the NADI inflators may absorb moisture, causing the inflators to rupture or the air bag cushion to underinflate.
BMW of North America, LLC (BMW) is recalling certain 1999 323i and 328i vehicles equipped with Non-Azide Driver air bag Inflators (NADI) manufactured by Takata at one specific inflator production facility. These inflators do not contain phase stabilized ammonium nitrate (PSAN) propellant. Due to a manufacturing issue, the NADI inflators may absorb moisture, causing the inflators to rupture or the air bag cushion to underinflate.
BMW of North America, LLC (BMW) is recalling certain 2009 328i and 328xi, 2009-2011 335d, 2008-2012 M3 Coupe and M3 Convertible, and 2008-2011 M3 Sedan vehicles. The connection of the positive battery cable at the fuse box terminal may degrade, resulting in an intermittent loss of electrical power.
NHTSA recalls