Problems owners report
Complaints filed with NHTSA about the 2013 BMW 328i, by the system named in each complaint. One complaint can name several.
- Engine92
- Electrical system61
- Engine and engine cooling44
- Air bags39
- Service brakes31
- Power train23
- Unknown or other18
- Fuel/propulsion system18
- Seat belts10
- Steering8
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 17 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Fatal crashes in the US
From 2020 to 2023, 41 2013 328i vehicles were involved in crashes on US public roads in which someone died; 23 people died inside them, and 6 of the vehicles rolled over. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
Crash-test ratings
NHTSA 5-star results for 3 variants; 1 of 1 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2013 BMW 328 I 4 DR RWD | ★★★★★ | 9.5 % |
| 2013 BMW 328 I 2 DR RWD | — | 9.3 % |
| 2013 BMW 328 I C RWD | — | 9.3 % |
- Electronic stability control
- Standard
- Forward collision warning
- Optional
- Lane departure warning
- Optional
- Best overall rating
- 5 / 5
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Fuel consumption
Official Canadian test results for 9 variants: combined 8.4–11.6 L/100 km (about 20–28 mpg US), CO₂ 193–267 g/km.
| Variant | City | Highway | Combined |
|---|---|---|---|
| 328i · Compact · Premium gasoline | 9.9 | 6.6 | 8.4 |
| 328i · Compact · Premium gasoline | 10.3 | 6.7 | 8.7 |
| 328i xDrive · Compact · Premium gasoline | 10.3 | 7.2 | 8.9 |
| 328i Coupe · Subcompact · Premium gasoline | 12.1 | 8.3 | 10.4 |
| 328i Coupe · Subcompact · Premium gasoline | 12.8 | 8.1 | 10.7 |
| 328i Cabriolet · Subcompact · Premium gasoline | 12.9 | 8.8 | 11.0 |
| 328i Cabriolet · Subcompact · Premium gasoline | 13.7 | 8.8 | 11.5 |
| 328i xDrive Coupe · Subcompact · Premium gasoline | 13.3 | 9.3 | 11.5 |
| 328i xDrive Coupe · Subcompact · Premium gasoline | 13.7 | 9.0 | 11.6 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
Recalls
BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.
BMW of North America, LLC (BMW) is recalling certain 2008-2013 128i and 135i Convertibles, 128i, 135i, and M Coupes, 2007-2010 X3 30si and X3 xDrive30i, 2013-2015 X1 sDrive28i, X1 xDrive28i and X1 xDrive35i, 2007-2013 328i, 328i xDrive, 335i, 335is, 335i xDrive and M3 Coupes, 2006-2011 328i, 328xi, 328i xDrive, 325i, 325xi, 330i, 330xi, 335i, 335xi, 335i xDrive and M3, 2009-2011 335D, 2006-2012 325xi, 328i, 328xi and 328i xDrive, 2010-2011 X6 ActiveHybrid, 2007-2013 328i, 335i, 335is, M3 Coupes, X5 30si, X5 xDrive30i, X5 xDrive35i, X5 48i, X5 xDrive48i, X5 xDrive50i and X5 M, 2009-2013 X5 xDrive35d and 2008-2014 X6 xDrive35i, X6 xDrive50i and X6M vehicles equipped with non-desiccated driver frontal air bag inflators containing phase stabilized ammonium nitrate (PSAN) that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
BMW North America, LLC (BMW) is recalling certain model year 2012-2015 320i, 320xi, 328i, 328xi, 335i, 335xi, and ActiveHybrid3 vehicles manufactured October 20, 2011, to June 22, 2015, 2014-2015 328xi Sports Wagon vehicles manufactured March 21, 2013, to March 17, 2015, 2014-2015 328d, 328xd vehicles manufactured June 28, 2013, to April 21, 2015, and 2014-2015 328xd Sports Wagon vehicles manufactured July 5, 2013, to April 21, 2015. The affected vehicles may have been programmed with new software that inadvertently makes the front side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
BMW of North America LLC (BMW) is recalling certain model year 2014 BMW 328i xDrive Sports Wagon, 2012-2014 BMW 320i Sedan, 328i Sedan, 320i xDrive Sedan, 328i xDrive Sedan, 2012-2013 BMW 528i Sedan, 528i xDrive Sedan, 2013-2014 BMW X1 sDrive28i, X1 xDrive28i Sports Activity Vehicle, 2013-2014 BMW X3 xDrive28i Sports Activity Vehicle, 2012-2014 BMW Z4 sDrive28i Roadster, and 2014 BMW 428i Coupe, and 428i xDrive Coupe. Due to insufficient lubrication, the vacuum pump that supplies brake power assistance may fail. Note: This recall is an expansion of recall 13V-454.
BMW of North America LLC (BMW) is recalling certain model year 2012-2014 320i, 328i, 320i xDrive, and 328i xDrive sedans; model year 2014 328i xDrive Sports Wagons; model year 2012-2013 528i and 528i xDrive sedans, model year 2013-2014 X1 sDrive28i and X1 xDrive28i vehicles and model year 2012-2014 Z4 sDrive28i roadsters. Due to insufficient lubrication, the vacuum pump that supplies brake power assistance may fail.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What BMW told its dealers about the 2013 BMW 328i: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 10249437 | The basic conditions for initializing the power windows are not met. |
| 10249027 | The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints. |
| 10238090 | After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly fails. |
| 10238081 | Upon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator. |
| 10235205 | The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance, and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice cont |
| 10235202 | Exterior rear lights do not work. |
| 10230722 | After an automatic engine start (MSA start), the transmission intermittently goes into the Park "P" or Neutral "N" position without any customer influence. |
| 10230717 | For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Fuel Injectors to 10 years/120,000 miles as determined by the vehicle's original in-service date. |
| 10227568 | According to the customer, the airbag warning light was on, but it may not be illuminated when the vehicle arrives in the workshop. 1. ACSM fault code "930A60 - Seat occupancy detection, front passenger; malfunction" is stored. The fault may or may not currently be present. Or 2. ACSM fault code "930A1C - Front passenger seat occupancy detection transmitting fault(moisture)" is stored. The fault may or may not currently be present. |
| 10215746 | Component specific limited warranty extension. For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle Nitrogen Oxide (NOx) Sensor(s) to: 10 years/120,000 miles as determined by the vehicle original in-service date. |
| 10215025 | Shipping specific non-deployed vehicle safety devices to lighting resources, llc. This service Information bulletin provides information on shipping "specific" noin-deployed vehicle safety devices that are classified as Dangerous Goods (DG) to Lighting resources, LLC |
| 10215024 | The engine?s intake charge-air duct limited warranty extension to 10 years/120,000 miles applies to ?eligible USspecification |
| 10215023 | Visual Inspection of Brake discs/Rotors for new car deliveries |
| 10214990 | The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with certain MY2021 vehicles with option code 6U3 Live Cockpit Professional. This uses map North America JOY. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigati |
| 10214953 | The engine coolant thermostat component-specific limited warranty extension to 10 years/120,000 |
| 10214256 | The quick disconnect coupling on the cylinder head coolant vent line could break at the cylinder head. This would lead to loss of coolant from the engine. |
| 10212788 | The quick disconnect coupling on the cylinder head coolant vent line could break at the cylinder head. This would lead to loss of coolant from the engine. |
| 10212780 | Component and Issue Specific Limited Emission Warranty Extension. This bulletin is notice of a limited emission warranty extension. This is NOT a notice of a Recall or Service Action. There is no immediate repair required unless the BMW vehicle is currently experiencing this problem. Customer Notification Letter Even though this is NOT a Recall, BMW NA is sending VIN-specific customer notification letters. The plastic fuel tank has two openings, one at the top right and the other at the top left. The top right opening (passenger's side, serviceable) provides a mounting point and rep |
| 10212779 | Component and Issue Specific Limited Emission Warranty Extension. This component-specific limited emission warranty extension applies to defects in materials or workmanship. |
| 10211864 | The footwell module (FRM) cannot be encoded after replacement. |
| 10205068 | Customer may complain of reduced air flow when the air conditioning system is operated for an extended time, usually longer than 30 minutes. |
| 10204656 | With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the plaintiffs in the following class action: Gelis, et al. v. Bayerische Motoren Werke Aktiengesellschaft and BMW of North America, LLC. |
| 10204619 | BMW of North America, LLC BMW NA is extending the limited warranty for the engine timing chain and oil pump drive chain modules to: 7 years/70,000 miles as determined by the vehicle's original in-service date |
| 10204534 | For the above-referenced vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the engine timing chain and oil pump drive chain modules to: 7 years/70,000 miles as determined by the vehicle's original in-service date. |
| 10203340 | Groaning, scraping, or squeaking noise coming from the steering wheel area in the interior of the vehicle,when turning the steering wheel. |
NHTSA manufacturer communications (public domain)
NHTSA investigations
Desiccated Air Bag Inflator Rupture
Loss of power assist braking
NHTSA Office of Defects Investigation