Problems owners report
Complaints filed with NHTSA about the 2014 Chevrolet Captiva, by the system named in each complaint. One complaint can name several.
- Electrical system60
- Unknown or other30
- Engine30
- Power train17
- Electronic stability control (esc)9
- Structure9
- Steering9
- Air bags7
- Service brakes4
- Visibility/wiper4
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 15 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Registered new in Europe in 2014
2,703 new Chevrolet Captiva cars were registered in the EU, Norway and Iceland in 2014; the largest markets were Germany (918), France (359), Spain (322).
- Average mass
- 1,961 kg
- Average power
- 130 kW
- Fuel type recorded
- Diesel 91% · Petrol 8.9%
European Environment Agency, CO₂ emissions from new passenger cars · averages weighted by registrations; CO₂ is the type-approval value; fuel type as recorded at registration, where many non-plug-in hybrids appear as petrol · re-use permitted with acknowledgement
In the United Kingdom
156 cars built in 2014 were licensed for the road at the end of 2025, and 12 more were declared off the road (SORN).
Department for Transport and DVLA, vehicle licensing statistics (table VEH0124, year of manufacture) · Open Government Licence v3.0
MOT test results in Great Britain
In 2023, 178 of these cars first registered in 2014 took their annual MOT test. 70% passed first time; among all cars first registered in 2014 the figure was 72%.
| Failed on | These cars | All cars from 2014 |
|---|---|---|
| Lamps, reflectors and electrical equipment | 12.4% | 10.0% |
| Brakes | 10.1% | 6.0% |
| Suspension | 9.0% | 8.2% |
| Visibility | 5.6% | 4.3% |
| Tyres | 4.5% | 6.8% |
| Body, chassis, structure | 2.2% | 2.5% |
DVSA anonymised MOT tests and results, 2023 (Department for Transport) · Open Government Licence v3.0 · first tests only; a fix made at the test station within the hour still counts as a fail
In Finland
8 of these cars first registered in 2014 were in use in Finland on 30 Jun 2026, with an average of 240,000 km on the odometer at their last inspection.
Traficom (Finnish Transport and Communications Agency), open data on vehicles in use · CC BY 4.0
In New Zealand
3 2014 cars are on the New Zealand register; 67% arrived as used imports, 0% were sold new in New Zealand.
NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0
Crash-test ratings
NHTSA 5-star results for 2 variants; 0 of 2 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2014 Chevrolet Captiva SUV AWD | ★★★☆☆ | 15.9 % |
| 2014 Chevrolet Captiva SUV FWD | ★★★☆☆ | 18.5 % |
- Electronic stability control
- Standard
- Forward collision warning
- No
- Lane departure warning
- No
- Best overall rating
- 3 / 5
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Recalls
No recall campaigns cover the 2014 Chevrolet Captiva.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Chevrolet told its dealers about the 2014 Chevrolet Captiva: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11011989 | This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid. |
| 11011900 | This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue. |
| 11011805 | This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses. |
| 11011782 | This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel. |
| 11011709 | This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. |
| 11011444 | This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM technical assistance case using the dealer case management tool. |
| 11011205 | This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules. |
| 11011119 | This Preliminary information communicates to dealers GM is working on a solution for outdated Apps |
| 11010651 | This service bulletin informs the technician of an alternate lift procedure that has been developed when the lift plate does not fit the top of the transmission case for 6T30, 6T35, 6T40, 6T45, and 6T50 Transmissions. |
| 11010545 | This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S). |
| 11010491 | This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs. |
| 11010490 | This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption. |
| 11010421 | This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements. |
| 11009764 | This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories. |
| 11009756 | This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management. |
| 11009532 | This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive. |
| 11009531 | This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive. |
| 11009170 | This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus. |
| 11009156 | This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update. |
| 11009088 | This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped. |
| 11009039 | This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only). |
| 11009037 | This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures. |
| 11008956 | This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only). |
| 11008906 | This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement. |
| 11008898 | The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect. |
NHTSA manufacturer communications (public domain)